Debbie offered great customer service…
Debbie offered great customer service when my sprayer malfunctioned. Authentic fragrances and great prices!
By Matthew D.
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
1,834 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
DecantX is a Fragrance Sampling Service that is based out of Miami, Florida in the U.S.A. Here at Decantx we guarantee all fragrances to be 100% genuine and authentic hand decanted scents from the world’s top niche & designer fragrance houses. We offer hundreds of different perfumes & colognes to choose from for you to begin your fragrance journey in beautifully packaged atomizers with a variety of sizing options, bottle types and colors for you to smell good and feel great!Our wonderful customer base is our main priority. Certifying and providing a positive purchasing experience with a competitively priced service is always our mission!We ensure quick and efficient shipping worldwide with free shipping within the U.S.Decantx rebottles authentic fragrances from the original bottle into our sample bottles and atomizers. Decantx is an independent entity and is not affiliated, connected to, or associated with the manufacturer or designer of the fragrances we sell. DecantX has a dedicated team of professional and helpful customer services reps who are always available and ready to assist any anytime you have questions or concerns. Please reach out to us for any questions, concerns, or feedback - We'd love to hear from you!
DecantX (decantx.com) has 1,834 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
1,834 approved reviews, newest moderated first
Debbie offered great customer service when my sprayer malfunctioned. Authentic fragrances and great prices!
By Matthew D.
Ordered a decant and noticed a little something off, there was a floating piece in it. I sent a picture over and they immediately offered to replace it with no extra cost. The person I got into contact with was very kind too. Overall, it was a great experience.
By Raegan
The order still hasn't been delivered. It was suppose to be delivered on Thursday.
By Mohammad N.
The order arrived super fast and it was well packaged. The samples were the right size just enough to use many times before committing to buy a whole bottle. The samples are decantations of the real product.
By Stiletto D.
The shipping was fast and on time. DecantX is my go to place for fragrances.
By Douglas M.
Just as advertised
By Stevan C.
Great deals on high end fragrances, fast shipping as always and always expertly packaged and handled with care, always a pleasure to do business with.
By Jessie B.
Fast service! Will buy again. First time ordering a decant - I’m impressed.
By Dave