Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
1,834 reviews
DecantXSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
DecantX is a Fragrance Sampling Service that is based out of Miami, Florida in the U.S.A. Here at Decantx we guarantee all fragrances to be 100% genuine and authentic hand decanted scents from the world’s top niche & designer fragrance houses. We offer hundreds of different perfumes & colognes to choose from for you to begin your fragrance journey in beautifully packaged atomizers with a variety of sizing options, bottle types and colors for you to smell good and feel great!Our wonderful customer base is our main priority. Certifying and providing a positive purchasing experience with a competitively priced service is always our mission!We ensure quick and efficient shipping worldwide with free shipping within the U.S.Decantx rebottles authentic fragrances from the original bottle into our sample bottles and atomizers. Decantx is an independent entity and is not affiliated, connected to, or associated with the manufacturer or designer of the fragrances we sell. DecantX has a dedicated team of professional and helpful customer services reps who are always available and ready to assist any anytime you have questions or concerns. Please reach out to us for any questions, concerns, or feedback - We'd love to hear from you!
DecantX (decantx.com) has 1,834 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
1,834 approved reviews, newest moderated first
I love ordering decants from here! They have a extensive fragrances, that your able to try fragrances before you buy big bottles, fast shipping and great prices! Get all of your decants from DecantX!
By Theresa
Response from DecantX· Dec 12, 2022
Thank you so much!
Great selection of designer original fragrances.
By G.S
Response from DecantX· Dec 12, 2022
Thank you!
The company is quick to resolve any problems and it is a great place to try fragrances at a reasonable cost.
By Laura
Response from DecantX· Dec 12, 2022
Thank you for your valuable feedback!
It’s a bit expensive but they get the job done with no issues
By marc-andré Ramirez H.
Response from DecantX· Dec 12, 2022
Thank you for the feedback!
My order came in two deliveries. It took a little longer than I would have preferred but being during the holiday season should have been expected. They were quick to respond to my email and made sure my experience was positive. I have since placed another order and look forward to trying many new fragrances.
By Shawn in K.
Response from DecantX· Dec 15, 2022
Thank you kindly for the review & we sincerely apologize for the delivery delays with USPS. We will definitely work on avoiding this sort of delay going forward.
I've made multiple purchases from this company, and had a perfect experience each time. Looking forward to making more purchases in the future. Highly recommended 💯
By Cliff G.
Response from DecantX· Dec 12, 2022
Thank you for your feedback & for supporting our service.
All the decants were extremely weak and didn’t last. Seemed very watered down compared to the original bottles I have and even older decants I have bought from decantx in the past. De Marly Delina and Initio Side Effect were the worst of the bunch. Much, much weaker than the factory bottles I have. No complaints about this company before but something changed right around the time of their Black Friday sale. Update: I have raised my rating to four stars from one. Before this order they were great. I’ve ordered again recently and all were fine. As per their response maybe it was just a couple bad batches from Initio and PDM. I’ll update again if there are any changes for better or for worse.
By Shawn R.
Response from DecantX· Dec 12, 2022
Hello Shawn, Thank you for the feedback! We take these claims very seriously. We did not receive any correspondence form your regarding this claim and we would have absolutely replaced the order. Although we guarantee that the bottles are all fresh and purchased from authentic retailers, sometimes with niche brands the composition can vary batch to batch and we always want to hear this sort of feedback to better assist.
Order delivered fast, well packed. Bought it as a present, he loved it.
By Eliza M.
Response from DecantX· Dec 12, 2022
Thank you so much! We appreciate you!
