Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
592 reviews
The Deadbolt Mystery SocietySelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
The Deadbolt Mystery Society is a monthly subscription box service for lovers of mystery and suspense. With your subscription, a new mystery box filled with puzzles, evidence, and interviews will be delivered to your door. Each box is a standalone mystery that requires no additional boxes to complete.
The Deadbolt Mystery Society (deadboltmysterysociety.com) has 592 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
592 approved reviews, newest moderated first
Loved doing these the ordering process was very easy
By Julie B M.
Response from The Deadbolt Mystery Society· Sep 12, 2023
Hi Julie, thanks so much! We are very glad to hear that things were super simple for you. Thanks for being a part of the DMS family!
Love the mysteries! My son and I do them together. We both enjoy them and I am thankful for the time we get to spend together.
By Janet
Response from The Deadbolt Mystery Society· Sep 12, 2023
Hi Janet, this is amazing! We always hope that our mysteries bring people together. It makes us very happy hearing that you get to solve our mysteries with your son.
Always awesome customer service and FB clues group. Thanks!
By Sandra
Response from The Deadbolt Mystery Society· Sep 12, 2023
Thanks so much, Sandra! We are simply an email away to assist you. It's great that you see that. Thanks for being a part of the DMS family!
We love the ease of ordering, the speed of delivery, and the personal handwritten thank you within the box. We absolutely love the boxes. The challenges, puzzles, artwork, stories are the best. The only thing I would change is to make a list of all the boxes created so far so that we could keep a checklist of the ones we’ve done and which ones we still have remaining. It might also be nice to see all the boxes available in the one-time box store and have a section of unavailable but will be released again at a different time. We’re trying to get caught up on all the one-time boxes and then are going to get the monthly membership. Can you tell we are addicted? Haha.
By Angela B.
Response from The Deadbolt Mystery Society· Sep 12, 2023
Hi Angela, thanks so much for your review! We are very happy to hear that you are a fan of our mysteries. If you will, go to the FILES page on our website and at the top click the button that says "Click here for list of DMS mysteries." You can see a complete list of mysteries and their descriptions when you click that. Also, the Files page shows the cover image of every single mystery we have released. So, there are two points for you. We also recommending subscribing to make sure that you guarantee yourself the newest mystery. We have many mysteries that we have never restocked. Thanks for your continued support!!!
We have nearly finished the first game and have had a great time. We only needed a few hints to get started and now have a better idea how the clues work and are related to each other. I bought the boxes to work on while on camping trips so we can unplug more as a family. I’m definitely going to buy more! And will reset the box to give to a family member to try out too.
By M P.
Response from The Deadbolt Mystery Society· Sep 12, 2023
Hi Monica, we are so happy to hear that you have had a great time with your first mystery. Best of luck on finishing the first mystery and moving on to other investigations! If you ever need anything, please know our customer service team is simply an email away.
It was not too easy but not impossible. It took me a little longer than I thought it would but that meant I got to play the game longer. I was thinking about clues throughout the day.
By Jennifer Peltier M.
Response from The Deadbolt Mystery Society· Sep 12, 2023
Hi Jennifer, thanks for the review! It sounds like the mystery hit a nice spot with you. We love hearing you think about the clues throughout the day. You work things out in the day, and make more progress at night. We like it!
Very intriguing mystery! I enjoyed it. And I’ve done several of these from all different brands. I have to say this one probably beats out the rest by a slight bit. I actually went back and ordered their discount bundle of Buy 3 Get 1 Free. I do however think they are a bit overpriced. And for the second time ordering, they change the price in a separate email through Paypal and have actually charged me more than my original order. Like about $1 or so but I’m not quite sure what that’s about. As much as I would love to try them all, I do feel they are way too expensive compared to others you can get on Amazon with free shipping. They cost anywhere from $25-37 per case box plus charge you like $11 shipping. Either do free shipping, or lower the prices, and it would be amazing! There is no way it costs that much to ship domestically. However, I have to say I am hooked on them anyway. And I check their site often for sales and discounts!
By ashley T.
Response from The Deadbolt Mystery Society· Aug 25, 2023
Hi Ashley, thank you for taking the time to leave us a review. We are very happy to hear that you enjoyed our mysteries and returned to purchase more. Shipping is a tricky thing these days, and unfortunately it costs to ship. Currently rising gas prices increase many facets of shipping. Your initial order it looks like was for a single box. Your second order was for four boxes. That's why your shipping cost was different. Domestically, we charge $5.99 shipping for a single box. Domestically, we charge $11.99 for two or more boxes. So, if you order two boxes or you order 10 boxes that shipping cost for you is going to be $11.99. All shipping prices are reflected in the process once a shipping address is added. At times we offer free domestic shipping or special prices on our mysteries for certain events. We hope this clears up some of the shipping situation for you. Thanks again for your business, and we hope you enjoy your four new mysteries!
Awesome mystery game! Played with some other family members and it was a blast. Well thought out clues and story line. The amount of detail is amazing. I will be purchasing another one in the future!
By Kristen C.
Response from The Deadbolt Mystery Society· Aug 25, 2023
Hi Kristen, thanks so much! We are very happy to hear that you had a wonderful experience with our mystery! We hope to see you again in the near future!
