DbackdropReviews of dbackdrop.com

Response from Dbackdrop· Jul 10, 2026

Dear customer, We’re very sorry to hear that you were disappointed with the quality of your order. This is not the experience we want our customers to have, and we truly apologize for the inconvenience. Please contact our customer service team at [email protected] with your order details and photos of the issue. Our team will review your case carefully and do our best to provide you with a satisfactory solution. Thank you for your feedback. Best regards, Dbackdrop Customer Service Team

Response from Dbackdrop· Jul 3, 2026

Dear customer, We’re truly sorry to hear about the printing defects on your backdrop and the frustration caused by the return shipping cost and refund offer. A cream backdrop should not have visible pink and blue printer lines, and we completely understand why this was unacceptable. Please contact our customer service team at [[[email protected]](mailto:[email protected])] with your order number and clear photos of the printing issue. Our team will review your case again, including the return and refund concerns, and do our best to provide you with a fair and satisfactory solution. We sincerely apologize for the disappointment and inconvenience this experience has caused. Best regards, Dbackdrop Customer Service Team