Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
298 reviews
DAYALANESelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
DAYALANE is dedicated to making modern furniture shopping simple and hassle-free.We focus on seating — especially modern dining chairs and sofas — and design them to be stylish, comfortable and ready for real life at home.From research and design to testing and upgrades, every detail is considered so our pieces fit your home style and feel good to sit in. With fast delivery, easy assembly and responsive support, we want every purchase to feel smooth and worry-free.Environmentally conscious materials and long-lasting designs help reduce waste and keep your home feeling good for years to come.Shop Here:Dining ChairsBar & Counter StoolsSofasDining Table SetAccent ChairsCoffee TablesAll Sales & Deals
DAYALANE (dayalane.com) has 298 customer reviews on The Fair Hearing, with an average rating of 4.3 out of 5.
298 approved reviews, newest moderated first
Received the barstools very quickly and they were perfect! Great buy!!
By Elizabeth
Response from DAYALANE· Jan 12, 2026
Thanks so much for the review, Elizabeth! We’re thrilled to hear your barstools arrived quickly and that they’re a perfect fit for your space. Enjoy your 'great buy'! Warm regards, DAYALANE CS Team
I purchased the chair for my granddaughter. She loved it. Chair made very well. And is cuter than the picture.
By Jullia C.
Response from DAYALANE· Jan 4, 2026
Thank you so much for your review! We’re delighted to hear the chair exceeded your expectations and that it was a hit with your granddaughter. We take great pride in our craftsmanship, and your feedback means the world to us. Warm regards, DAYALANE CS Team
I have not received my chair. I ordered it on 12/9 It was to take 1-6 days My chair will not be here for my granddaughter Christmas
By Connie C.
Response from DAYALANE· Dec 25, 2025
I am so incredibly sorry to hear that your granddaughter’s gift hasn't arrived. I understand how disappointing it is to miss a Christmas delivery, especially after ordering well within our stated timeframe. I have prioritized your order. I will be reaching out to you directly via [email protected] in the next hour with an update and a solution to make this right. Please look out for a message from our team.
Ordered two dining room chairs for the ends of my table. The color is beautiful and they were super easy to put together. For a minute I thought they got lost in the mail but they showed up very quickly considering it's the holiday season. Great customer service as well.
By Natalie M.
Response from DAYALANE· Dec 24, 2025
Thank you so much for the kind words! We’re thrilled to hear that the chairs are a perfect fit for your dining table and that the assembly was a breeze. We know how stressful holiday shipping can be, so we’re glad they arrived safely and quickly. Enjoy your beautiful new setup. Warm regards, DAYALANE CS Team
We ordered our chairs on a Tuesday, and we received them Friday! We love the set and the quality. We’ve had these same ones we paid for elsewhere (that were more expensive) and they’re the same, if not better, quality. I fully recommend this site and their products!
By Ty S.
Response from DAYALANE· Dec 23, 2025
Thank you so much for the glowing review! We are thrilled to hear that your chairs arrived so quickly and that you’re impressed with the quality. We take great pride in offering premium products at a better value than our competitors, so it’s wonderful to know we hit the mark for you. Enjoy your new set! Warm regards, Dayalane CS Team
Update: They finally responded, but ignored the content and are taking forever to respond. Please get this done!! I received damaged dining chairs and the company has not responded to the SEVERAL emails I have sent them to initiate the return. Someone needs to reach out to me immediately. I am sick of babysitting this issue.
By L T.
Response from DAYALANE· Dec 22, 2025
Dear, we are incredibly sorry for the frustration and the lack of communication you’ve experienced. During this peak holiday shopping season, we are experiencing a high volume of emails, and there may be some delays or missed responses. We appreciate your understanding. And for that, we sincerely apologize. Please do not worry—we will make this right immediately. I have personally flagged your case to our management team. Please check your inbox (including your spam folder) in the next hour, as we are reaching out right now to resolve the return and replacement for your damaged chairs.
I am completely obsessed with this brand. This is actually my second time purchasing from them, and both times I ordered dining chairs. This time, one of the items arrived damaged during shipping, but contacting them was incredibly easy—everything is clearly listed on their website, with no hidden or hard-to-find contact information like with other companies. They replied super fast and sent a replacement within 48 hours. Amazing products and outstanding customer service. I 100% recommend them!
By Alejandra G.
Response from DAYALANE· Dec 22, 2025
What a wonderful review! Thank you for being a returning customer. We believe that great service should be transparent and fast, especially when unexpected shipping damage occurs. We are thrilled to hear that you found it easy to reach us and that we could resolve the issue quickly. Your 100% recommendation means the world to us. We look forward to serving you again in the future! Warm regards, Dayalane CS Team
Good Product👍
By Raul C.
Response from DAYALANE· Dec 19, 2025
Thank you, Raul. We're so glad you love our products and had a positive experience with our team. Your support means a lot! Warm regards, Dayalane CS Team
