Love the glasses and the customer…
Love the glasses and the customer service!
By customer
Response from DAVID KIND· Feb 19, 2020
:)
Wednesday, November 4, 2026 · Customer reviews of US businesses

The Fair Hearing score
Excellent
216 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Premium online eyewear hand-selected for you by a professional optician. 6 frames to try on at home for 6 days. Free shipping both ways.
DAVID KIND (davidkind.com) has 216 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
216 approved reviews, newest moderated first
Love the glasses and the customer service!
By customer
Response from DAVID KIND· Feb 19, 2020
:)
The whole experience—ordering a home try on set, getting a personalized recommendation, and placing an order online—was painless and so smooth. Highly recommend!
By customer
Response from DAVID KIND· Feb 17, 2020
Wonderful, we are glad you had a nice experience :)
Glasses came timely and were good quality. I would have liked the glasses to have come with nose pieces that could be added to make them fit better and not slide off my face. Ordered those from a third party, but given the price of these glasses, thought that they should have come with my order.
By customer
Response from DAVID KIND· Feb 11, 2020
Hi there! Thank you for taking the time to write a review. We actually can add nosepads to some of our frames. This needs to be requested when you place the order or with your optician via phone or email. Please reach out to [email protected] and we can see what we can do for you :)
Great experience from start to finish. From receiving the try-on kit to actually ordering and receiving the glasses, the entire process was smooth. Customer service was quick answering any questions I had and made the entire process easy. The glasses are super high quality and I would return the next time I'm looking for a new pair of glasses.
By Jason
Response from DAVID KIND· Feb 10, 2020
Thanks Jason! :)
as great as usual...
By AK
Response from DAVID KIND· Jan 30, 2020
:)
I love these glasses! I have never bought the same pair of glasses twice, but I love this pair so much, I replaced them with the exact same frame.
By laura
Response from DAVID KIND· Jan 29, 2020
That is so great! Thanks for taking the time to leave a review :)
the customer service is excellent and the glasses are good quality and my progressive rx seems to be correct. My only is issue is that the glasses need to be adjusted and where do I get that done?
By Carla
Response from DAVID KIND· Jan 16, 2020
That is great :) You can visit one of our retailers, if one is near you --> www.davidkind.com/stockists Otherwise, we'd suggest going to a local optician so they can perform the quick adjustment. If they charge you, we will reimburse up to $50 upon receipt!
DK Has a generous return policy and they honor it— looking forward to the journey of finding the right one.
By customer
Response from DAVID KIND· Jan 14, 2020
We look forward to it too :)