1st time customer...
THE BEST...in all areas of service.
By Joyce A.
Response from DAVID KIND· Sep 24, 2019
Thanks Joyce!
Tuesday, November 3, 2026 · Customer reviews of US businesses

The Fair Hearing score
Excellent
216 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Premium online eyewear hand-selected for you by a professional optician. 6 frames to try on at home for 6 days. Free shipping both ways.
DAVID KIND (davidkind.com) has 216 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
216 approved reviews, newest moderated first
THE BEST...in all areas of service.
By Joyce A.
Response from DAVID KIND· Sep 24, 2019
Thanks Joyce!
I went through 2 try on sets. It was great to actually be able to try on the glasses before I could buy them. All my questions were answered promptly.
By customer
Response from DAVID KIND· Sep 18, 2019
Thank you for the kind review :)
9/11 I am disappointed in what I had expected to be a professional experience with a company who has received good reviews. The frames borrowing process and the ordering process we fairly simple. It made me feel like my glasses would be custom made just right for me and I would receive a satisfying product. However, I placed my order on 8/23, the payment was immediately collected, and I have received nothing. On 9/5 I inquired about my order and was assured it would be coming out the following Monday. It is Wednesday and there has been no further communication and no glasses. 9/11 . My new glasses arrived overnight as promised and they were ready to wear. I did not even have to go have them adjusted!
By Cynthia
Response from DAVID KIND· Sep 11, 2019
Hi Cynthia! I am so sorry for the delay! The order was placed on the 24th and we lost a day due to Labor Day. It will end up being 3 days over the promised 10 working days, so again we apologize for it being late. As discussed over email, we will overnight them to you to compensate :) Thanks for your patience through the process and we are so excited for you to receive your new glasses soon.
very nice glasses and very responsive, helpful support along the way!
By Joe
Response from DAVID KIND· Sep 3, 2019
Thanks Joe! We try to be as quick and responsive as possible. Glad you enjoyed the experience!
I am a repeat David Kind purchaser, and I have always experienced great service, strong value, and up-to-date styles that are still classic enough to have staying power. - Would definitely recommend.
By Repeat C.
Response from DAVID KIND· Aug 30, 2019
Thank you for coming back to us and trusting us with your eyes. We appreciate the kind feedback.
Sami was great to work with and very patient in helping me make my choice.
By Kathy G.
Response from DAVID KIND· Aug 30, 2019
Thanks Kathy!
Glasses are expensive but worth it. Try on experience is pretty much the same as warby parker but with a stylist who chose some pretty great styles/
By Ian
Response from DAVID KIND· Aug 29, 2019
Thank you, Ian!
I have a very narrow face and often have trouble finding frames that don't look like lab goggles on me. I found it really helpful to try on the frames at home, and I liked getting the input from an optician/stylist! Once I chose my frames, the ordering process was quick and simple. I would definitely order from David Kind again!
By Karen
Response from DAVID KIND· Aug 26, 2019
Hi Karen! It was lovely helping you find a pair of glasses that work for your face shape and prescription. Thank you for the kind feedback, we appreciate it :)