Wednesday, November 4, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
148 reviews
David Austin® Rose BouquetsSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
David Austin Rose Bouquets offers premium gift bouquets, bringing world-renowned exquisite English Roses cut roses into American homes. Quintessentially British, the English Rose is a floral icon. At David Austin, we are committed to roses and roses alone. Our founder, Mr Austin, gave himself entirely to designing and breeding a new type of rose, which he went onto name collectively as English Roses. So supreme in their quality that he built a global legacy that is now in its 70th year and counting. Our curated collection of bouquets offers a refined selection of exquisite hues and elegant colour combinations. From the rich allure of crimson to the soft blush of pastels, each bloom radiates its own unique charm. Choose a bouquet that reflects your personal style and sentiment.
David Austin® Rose Bouquets (davidaustinrosebouquets.com) has 148 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
148 approved reviews, newest moderated first
These are my favorite roses that I can't get locally.
By Milton Grooms I.
Response from David Austin® Rose Bouquets· Sep 8, 2026
Thank you for your lovely review. We're happy to be able to provide you with your favorite roses! Best Wishes, The David Austin Rose Bouquet Team
Excellent service and such helpful, thoughtful communication from Brittany. I absolutely love the quality of the roses. They are beautiful, fresh, and packaged so nicely. Thank you for making the whole experience so pleasant! 🌹💕
By Thu L.
Response from David Austin® Rose Bouquets· Sep 8, 2026
Thank you for your kind review. We are delighted to hear that our customer service was excellent and helpful! We're happy that you love the quality of our roses and the presentation. We hope to continue to provide you with beautiful bouquets. Best Wishes, The David Austin Rose Bouquet Team
Lovely flowers; delivered as request
By PATRICIA D.
Response from David Austin® Rose Bouquets· Sep 8, 2026
Thank you for taking the time to leave a review. We are so glad to hear you found your bouquet lovely and that it was delivered as requested! Best Wishes, The David Austin Rose Bouquet Team
Flowers are beautiful & on time. Thank you!
By Miguel S.
Response from David Austin® Rose Bouquets· Sep 2, 2026
Thank you so much for your lovely review. We are delighted to hear that you loved your David Austin Rose Bouquet and that they arrived on time. It was our pleasure to brighten your day. Best wishes, The David Austin Rose Bouquet Team
I was really excited to receive this David Austin bouquet, and I have to say, the color and fragrance of the roses are absolutely beautiful. 🌹 The scent is amazing, and the bouquet has such a romantic, elegant feel. I also want to mention my experience with customer service, which was very positive. When I shared my concerns about the bouquet, they responded kindly and professionally and offered to send me a replacement bouquet at no additional cost. I really appreciate them listening to my concerns and making an effort to make things right. I hight recommend!!
By Mala S.
Response from David Austin® Rose Bouquets· Aug 27, 2026
Thank you so much for your kind review. We are delighted to hear how much you’re enjoying the beautiful colour, fragrance, and romantic elegance of your David Austin rose bouquet. We are especially pleased that our customer service team listened to your concerns and help make things right for you. Thank you for taking the time to share your experience, we hope your beautiful roses continue to bring you joy! Best wishes, The David Austin Rose Bouquet Team
Updated Rating: After reaching out to the David Austin team, they immediately jumped into action and shipped a replacement bouquet for my wife. This kind of response is unheard of in these days! Thank you Brittany and team for your commitment to excellence, quick response to the issue and going above and beyond by providing a replacement bouquet. Quality Issues: My wife loves David Austin roses. I have ordered from you many times. This time however, the 32 Juliet rose bouquet I purchased as a gift to my wife for our 20th Wedding Anniversary arrived with blemishes and are not opening up as expected.
By Greg P.
Response from David Austin® Rose Bouquets· Aug 24, 2026
Thank you for taking the time to update your Trustpilot review, we really appreciate it. It is very important to us that we offer excellent customer service and it is wonderful to hear that this is what Brittany offered. Thank you again. Thank you for sharing your feedback, and we are truly sorry to hear that your David Austin Juliet roses did not arrive in the condition you expected, especially for such a special occasion as your 20th Wedding Anniversary. We are delighted to hear how much your wife loves David Austin roses, and we are particularly sorry that this bouquet fell short Our Customer Care team will reach out to you, we would really like the opportunity to put this right. Best wishes, David Austin Rose Bouquet Team
Used these to DIY my own bridal cascade. I mainly chose this bouquet "Sorbet Shades" because the colors matched my dress, but I was surprised at how much more beautiful it is in person! The pictures on the website really don't do them justice
By Angel
Response from David Austin® Rose Bouquets· Aug 19, 2026
Congratulations on your Wedding Day, we hope that you have the most wonderful time. Thank you for your kind review, it is wonderful to know that the bouquet was even more beautiful than the pictures. Best wishes, The David Austin Rose Bouquet Team
The bouquet was for my sister’s birthday. They were delivered in good condition, a miracle considering the heat and humidity. Not only are they stunning but fragrant, too. She loves them. Thank you!
By Valued C.
Response from David Austin® Rose Bouquets· Aug 18, 2026
Thank you so much for your lovely review. We are delighted to hear that your David Austin rose bouquet arrived in perfect condition, and that your sister loved the stunning blooms and their beautiful fragrance. We hope she had a wonderful birthday! Best wishes, The David Austin Rose Bouquet Team
