Thursday, November 5, 2026 · Customer reviews of US businesses
The Fair Hearing score
Poor
111 reviews
DAT Freight and AnalyticsSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
DAT Freight & Analytics operates the largest truckload freight marketplace in North America. Shippers, transportation brokers, carriers, news organizations and industry analysts rely on DAT for market trends and data insights based on more than 400 million freight matches and a database of $150 billion in annual market transactions. Founded in 1978, DAT is a business unit of Roper Technologies (Nasdaq: ROP), a constituent of the Nasdaq 100, S&P 500, and Fortune 1000.
DAT Freight and Analytics (dat.com) has 111 customer reviews on The Fair Hearing, with an average rating of 2.9 out of 5.
111 approved reviews, newest moderated first
I am satisfied with the thes load board, the only complaint I have is that the web version of it has a lot more loads than the app for when using similar filters, other than that everything is good.
By Cisneros Trucking S.
A lot of scam brokers and market manipulation
By E -.
Response from DAT Freight and Analytics· May 13, 2024
Thanks for providing this feedback. We are actively monitoring bad behavior. We also welcome reports of brokers posting unethically or fraudulently by reaching out to us at [email protected].
My experience on the DAT load board has been good. Would like to see separation for hotshot, I feel like hotshot should be in a separate group away from specialized decks or in with other. I run RGN & Have a hard time with all the hotshot loads being on the same page.
By Bryan
Response from DAT Freight and Analytics· May 7, 2024
Thank you for providing this feedback! Some of our equipment types can be difficult to find loads for. If you’d like to reach out we’d be happy to offer assistance. Please give us a call at 800.547.5417 or email at [email protected].
They give Excellent service!
By Bertram T.
Response from DAT Freight and Analytics· May 7, 2024
Thank you for taking the time to share your positive experience with us. We're thrilled to hear that you found our service to be excellent.
Very helpful on getting me back home
By Valentino
Response from DAT Freight and Analytics· May 7, 2024
We're delighted to hear that our services were instrumental in your smooth journey back home. Your positive feedback and 5-star rating are greatly appreciated. Thank you for choosing our company, and we hope to serve you again in the future.
It should be mandatory that brokers post pick-up and delivery times. Also pay. That would eliminate calling brokers and wasting time on the phone.
By Kat
Response from DAT Freight and Analytics· May 7, 2024
Thank you for sharing your feedback. We understand your frustration and apologize for any inconvenience caused by the lack of information regarding pick-up and delivery times. We are constantly working to improve our services and your suggestion has been forwarded to our relevant team for consideration. We appreciate your input and hope to serve you better in the future.
Easy to use and secure also excellent customer service
By Temesghen B.
Response from DAT Freight and Analytics· May 7, 2024
Thank you for taking the time to share your positive experience with us. We're delighted to hear that you found our platform easy to use and secure. Your satisfaction is our top priority, and we're thrilled that our customer service exceeded your expectations. We truly appreciate your 5-star rating and continued support.
DAT is my top choice for loadboards. The information is always accurate and in real time.
By MD
Response from DAT Freight and Analytics· May 7, 2024
Thank you for sharing your positive experience with DAT loadboards. We're thrilled to know that you find the information accurate and appreciate the real-time updates. Your satisfaction is our top priority, and we're committed to providing the best possible service to our customers.
