AWESOME CUSTOMER SERVICE
I ordered the Arachnid Cricket pro 750 only to find out it does not work with steel tip darts. I had to return it for the Cricket Maxx 5.0 which accepts both types of darts. I was appalled that I had to pay $40.00 to return the item . When the company was made aware of my disappointment, they cheerfully volunteered to refund half the cost of the postage, which I considered more than fair. They wouldn't have had to do anything. SO IMPRESSED!!! A company that actually stands behind its' products and offers customer service. Thank you so much!
By Marianne W.
Response from Darts.com· Jun 13, 2014
Thank you so much for taking the time to review us here on TrustPilot Marianne. I'm so sorry to hear your device wasn't working proper but I'm happy we were able to help with the return once this was brought to our attention. Again our apologies and we hope you we can help you in the future with any darts products. Regards, Hilary & The Darts.com Team



