Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
340 reviews
D'Addario & Company, Inc.Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Every day, we are committed to sustainably providing musicians with the most innovative musical accessories in the world.
D'Addario & Company, Inc. (daddario.com) has 340 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
Showing 293 reviews with 5 stars · Clear filters
The best all around guitar accessories company out there. Great customer perks and customer service.
By Jessie V.
Response from D'Addario & Company, Inc.· Sep 29, 2026
Thank you for your feedback, Jessie! And thank you as always for choosing D'Addario!
Customer service responded quickly to my question about using the Humidipak on an archtop guitar. Rather than trying to sell me something, they told me that archtop guitars do not require humidifying, as their tops are built stronger than flat tops.
By Jill W.
Response from D'Addario & Company, Inc.· Sep 29, 2026
Thanks for providing your feedback, Jill! Thank you as always for choosing D'Addario!
Really good marching drum heads
By Alejandro S.
Response from D'Addario & Company, Inc.· Sep 29, 2026
Thanks for your feedback Alejandro! We're so glad to hear that you're enjoying the heads. Thank you for choosing D'Addario/EVANS!
Products are great. If there is ever an issue, customer service will take care of you.
By Brandon S.
Response from D'Addario & Company, Inc.· Sep 29, 2026
Thank you for your feedback, Brandon! Thanks for choosing D'Addario!
Fast response time. Great strings.
By customer Mark H.
Response from D'Addario & Company, Inc.· Sep 29, 2026
Thanks for your feedback, and thank you as always for choosing D'Addario!
reached out for a mishap with a code ans they resolved it right away super helpfull!!
By Jean
Response from D'Addario & Company, Inc.· Sep 29, 2026
Thanks so much for your feedback, Jean! Thank you for choosing D'Addario!
D'Addario provides several top quality products that I use routinely including acoustic and electric guitar strings, tuners, capos, straps, et al. Join the Player's Circle and you receive points proportional to the purchase amount. These can be used to purchase other items or donated to music education. Very cool.
By Dennis J.
Response from D'Addario & Company, Inc.· Sep 29, 2026
Thank you for your feedback, Dennis! Thank you as always for choosing D'Addario!
Thank you for replacing my cable under warranty!
By Kurt R.
Response from D'Addario & Company, Inc.· Sep 29, 2026
Thanks for your feedback, Kurt, and thank you for choosing D'Addario!
