Kathryn was very helpful !
Kathryn was very helpful !
By Kara C.
Response from Dacast· Apr 3, 2023
Hi Kara, it's great to hear that Kathryn was able to assist you. Thank you for your feedback!
Friday, November 6, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
96 reviews
Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Dacast is a professional live streaming and video hosting (VOD) platform for organizations that broadcast on a schedule. Founded in 2008 and operating for 16 years, Dacast serves 2,000+ professional organizations including corporate and government teams, universities and schools, churches and houses of worship, and event production companies.The platform combines live streaming and on-demand video in one place: broadcasters can stream in high definition, archive and organize content, schedule broadcasts, and monetize through pay-per-view and subscriptions with an integrated paywall. The player is white label across all paid plans, so organizations control their branding and embed streams on their own site with no ads or third-party logos.For technical teams, Dacast offers a REST API, Player API, webhooks, mobile SDKs, and SRT ingest, plus simulcasting to multiple destinations. Security controls include password protection, geo-blocking, domain restrictions, token-based access, AES encryption, and DRM for on-demand video. Delivery runs on a global CDN, with China delivery available on higher plans. Support is provided by a human team [pending: confirm 24/7 wording], and every plan starts with a 14-day free trial.
Dacast (dacast.com) has 96 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
96 approved reviews, newest moderated first
Kathryn was very helpful !
By Kara C.
Response from Dacast· Apr 3, 2023
Hi Kara, it's great to hear that Kathryn was able to assist you. Thank you for your feedback!
Ms Kathryn is very exceptional.She is very skillful and knows her Job. She is very Patient, polite and very knowledgeable and she is Sound Technically and full of insight.She is painstaking at achieving results.
By Jerry O.
Response from Dacast· Mar 31, 2023
Hi Jerry, thank you for such kind and helpful feedback. We are happy that Kathryn could assist you.
Mary-ann was super patient with me. I'm frustrated by my encoding software not working as I expect. Mary-ann helped me get my settings for output to DaCast corrected. So video is flowing to DaCast now. I wish Mary-ann also worked support for the software encoding company too. I know I'd be all fixed up in no time. ;-)
By Kelly Eberhard A.
Response from Dacast· Mar 28, 2023
Hi Kelly, thank you for your feedback. If you need further assistance our Success team is also here to help you with setting up your videos and livestreams.
Excelente atendimento. Resolve as solicitações!
By Evanildlo Ferreira M.
Response from Dacast· Mar 27, 2023
Hi Evanildlo, thank you for leaving us a review! If you need future assistance please do not hesitate to reach out.
prompt reply and very nice and straight to the point [handler: Mac Lenard]
By Jennie
Response from Dacast· Mar 23, 2023
Hi Jennie, we are happy to know that we could assist you. If you have any other questions please do not hesitate to send us a message.
Great customer technical service provided by Mac Lenard
By maxmedia T.
Response from Dacast· Mar 29, 2023
Hi Max Media TV, thank you for your feedback. We are happy to know that our team was able to successfully assist you.
Daryll was very knowledgeable and was able to make this novice feel secure.
By W A.
Response from Dacast· Mar 22, 2023
Hi, thank you for your feedback. We are always happy to help!
It was a great experience. Mac was really helpful and immediately understood my problem and provided a quick and good response
By Alexandru P.
Response from Dacast· Mar 21, 2023
Hi Alexandru, thank you for your kind feedback. If you need any assistance please do not hesitate to contact our team.