Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
118 reviews
CyberChimps WordPress ThemeSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
CyberChimps is a leading WordPress themes store and blog with more than 10 years experience in the WordPress development and services business. It's popular for Responsive theme, Responsive Starter Templates and other plugins hosted on WordPress. Cyberchimps takes pride in contributing to the WordPress community for 10 years now.
CyberChimps WordPress Theme (cyberchimps.com) has 118 customer reviews on The Fair Hearing, with an average rating of 4.5 out of 5.
118 approved reviews, newest moderated first
I run a website for a small charity and we appreciate effective and reliable solutions at an affordable price. Cyberchimps gives us that.
By Michael L.
Response from CyberChimps WordPress Theme· Feb 22, 2024
Thanks alot for reviewing us :)
Cancelled my service within 24hrs, never recieved my payment back. I received NO reply until this was posted. Still nothing done.
By Matt
Response from CyberChimps WordPress Theme· Feb 6, 2024
Hello Matt, We've reached out to you on the support ticket that was opened by you. We understand there was a little delay from our side. Rest assured, we're happy to solve all your issues. Looking forward to help you. --- Reply on Re-edit: Hey Matt, We have already replied you in the first place. Please check your mail box or check spam folder.
ive been using CyberChimps since 2012 for my website. the Responsive Theme is excellent. Easy to setup and great to keep up to date Great company great themes
By Rebecca G.
Response from CyberChimps WordPress Theme· Feb 6, 2024
Thanks a lot rating Cyberchimps Responsive Theme :)
We've been using CyberChimps Responsive Pro theme for a few years now. The theme works well and is the best we've found in terms of providing a truly responsive experience across all screen sizes. Support is reasonable if not stellar. Our only complaint is that they 'force' us to install their template plug-in with the theme. We continually refuse to install this, because we don't need or want it, but continually get notified with this message: "Responsive Pro needs the Responsive theme & the Responsive Starter Templates plugin to function." It's a nuisance.
By ChiCommons
Response from CyberChimps WordPress Theme· Jan 23, 2024
Thanks for your feedback. We have logged this issue and our development team will fix this issue in the coming updates. Thanks :)
I'm using their Responsive Theme for some weeks now, and I'm very happy with all the configurations that are available. Furthermore, I had some trouble with an HTML-Snippet that was shown on my Blog. The support helped me out, although it was the mistake of another plug-in. The support was fast and very kind!
By Benjamin
Response from CyberChimps WordPress Theme· Jan 23, 2024
Glad your issues are resolved :) Thanks for rating us.
We've been using Responsive for our music duo site for over a year. It's nice and easy to work with. We have just gotten Pro so excited to try some new things.
By Russell L.
Response from CyberChimps WordPress Theme· Jan 18, 2024
Thanks a lot for rating us :)
I've been a dedicated user of Responsive Pro for several years, and its adaptability has been a game-changer for my growing website. The flexibility it offers has allowed me to seamlessly evolve my online presence without any hassle. As my content and audience have expanded, Responsive Pro has consistently proven to be a reliable companion, making it an indispensable tool for anyone seeking a dynamic and scalable web solution.
By Lana
Response from CyberChimps WordPress Theme· Jan 18, 2024
Hi Lana, Thanks for rating Responsive theme.
I was incentivized by getting a free product to leave this review, thank you CyberChimps for offering me something in return for this, have 5 stars! "Review Responsive Theme on TrustPilot Reply to this email with the review link Get WP Legal Pages Pro plugin, worth $39, absolutely free!" Update: CyberChimps never even gave me the plugin that was promised, would not recommend. Not true to their word either. Changing to 1 Star.
By JP
Response from CyberChimps WordPress Theme· Jan 22, 2024
Hello JP, We feel sad that you're using the word incentivised. We love our customers and want their honest feedbacks that will help us improve our theme and plugins. To motivate customers, companies offer something as a token of appreciation for their time and efforts for providing feedback. We never force anyone to rate us for offers in exchange. It is the customer's choice to leave a review and provide us insights about our products. Hope this clarifies all the misconceptions. We hope you're enjoying our products and services. If you do, would you be so kind to correct your message? If you have any concerns, write us at [email protected]
