Helpful, fast and thorough support.
CyberChimps has been very helpful no matter what the issue I experienced with a template or theme. Always had good solutions and were willing to entertain follow up questions for more detail/support.
By Russell L.
Saturday, November 7, 2026 · Customer reviews of US businesses

The Fair Hearing score
Excellent
118 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
CyberChimps is a leading WordPress themes store and blog with more than 10 years experience in the WordPress development and services business. It's popular for Responsive theme, Responsive Starter Templates and other plugins hosted on WordPress. Cyberchimps takes pride in contributing to the WordPress community for 10 years now.
CyberChimps WordPress Theme (cyberchimps.com) has 118 customer reviews on The Fair Hearing, with an average rating of 4.5 out of 5.
Showing 95 reviews with 5 stars · Clear filters
CyberChimps has been very helpful no matter what the issue I experienced with a template or theme. Always had good solutions and were willing to entertain follow up questions for more detail/support.
By Russell L.
Quick to respond and helpful whenever there is a support issue even on free versions.
By John S.
I have been using Responsive since 2014, and I appreciate their service and design. They offer proactive support, and the team is very responsive.
By Zulema
I used the Responsive theme with great success. I’ve used a lot of themes over the years, but I find this theme to be the best value yet, and the company’s attitude toward their products and customers is commendable - thanks CyberChimps!
By Daniel W. M.
I have being using Cyber Chimp and Responsive for a number of years how and they have always been very good. I had excellent support on a troublesome template recently and support team worked on it until solved.
By Jan
This plugin offers a wide range of options for quickly building pages, with over 150 ready-to-use templates. The support team responds quickly to inquiries.
By xx
Response from CyberChimps WordPress Theme· Apr 17, 2026
Thanks a lot for the 5-star rating :)
Cyber Chimps always replies in as timely matter to support and design questions and provides resolutions that work. I have used Responsive Pro for years and would not change. Thanks so much for great customer service and a great product.
By Wendy A.
More than helpful folks over at CyberChimps. They helped me work on some very specific and niche issues I was facing with my website. They've got the patience to deal with me and my frustrations (not at them, at my lack of skill). I will continue to support them!
By Ethan