CVS PharmacyReviews of cvs.com

Do not go to any CVS pharmacy at 1130 Lincoln Way E, Massillon, Oh store 8248. While I was in the long line at the pharmacy, they made an announcement that the pharmacy was closing in 15 minutes because they dont have anyone to work. I arrived at 3:45 and they closed at 4:00. They dont answer their phone and their website still says they are open till 9:00. I have started rationing my medication. I am only taking half of what my doctor has prescribed. This is criminal and somebody is going to die! I cant even transfer my prescriptions because nobody can even tell me if they have received them because they havent even logged the new incoming prescriptions in weeks!

I wish I could give this business 0 star. Nobody could help your issue over the customer service number, despite you wait like 3 hours before you can speak to a human.

Got an email from CVS pharmacy same I’ve got something coming. Tried to opt out and Unsubscribe. Wouldn’t let me unsubscribe, so they’re on my no shop list! Don’t shop at CVS they will harass you

Today I had a Covid vaccine booster shot. When I arrived home, I saw on my computer that I could print out the information about my vaccine booster. BUT FIRST, I had to answer survey questions. I did. Then the site informed me I could go no further until I updated my password, BUT THEY FIRST had to verify it was ME! They sent a code to an email address which I had to access on a different computer (ugh). the code arrived ten minutes later. I finally was able to change my password, but I was never re-directed back to the information page where it said I would be sent after I did all they requested. Nope, didn't happen. After much effort on my part, I arrived at a vaccine records information site, and it said I had no vaccine records under my name (of course not because they have my name and address wrong!!). More searching. I eventually found information on my booster, my name was spelled wrong, my address and phone number were wrong (from 15 years ago before I moved). I checked my CVS "profile". My information was correct there, but not on my vaccine information. I called the CVS care line, and was connected by someone to a different number for which I waited on my phone for 20 minutes.... and guess what ? They disconnected me telling after saying the number to which THEY had connected me ( and on which I had waited for 20 minutes) was an incorrect number!!! I called a different number, no one answered. I called the pharmacy where I received the shot. Disconnected!!!! I got my shot, and their paperwork is wrong, but it's not my problem at this point. Oh and one last thing...the report said my temperature was 98.9f. NO ONE ever took my temperature, and it's never that unless I am sick. My normal temp is 97.6. I am done with CVS. I leave as an unhappy CVS customer, and will spend my money at Walgreens.

Maybe Americans don’t value a great Customer Service as I, an European man do! I always have great experiences at CVS Pharmacy’s all over USA but today in Atlanta, at 235 Peach Tree St that was above and beyond my expectations I got this attendant called TIFFANY that was the most helpful attendant I got in CVS so far.In fact Tiffany as great CS skills she helped look to what I was looking for and managed to upsale what I needed so u ended up spending quite more money than I thought I would, but came out the shop very, very pleased and happy with all I got there This should be minimum enough for nomination for “ Employee of the month” or even a promotion to store manager or floor manager. Great knowledge of the products, great sale skills and very helpful and Customer Focused. CVS should recognise this employee, no doubts Luís Martins British Airways Plc Cabin Crew London United Kingdom

I have tried to get the local CVS pharmacy to transfer my prescriptions for weeks. I sent them another message on their website yesterday. They apparently did not read my message. If they did they would know I have already done what they suggested in their reply. I've tried transferring my prescriptions 5 times, including twice at the store with the pharmacist. I also spoke to a pharmacist on the phone about transferring all my prescriptions from another pharmacy and he said he would take care of it, but he did not.  Yesterday I went to the store only to find out they sent a refill request (maybe others) to the wrong doctor who understandably denied it. And they left my insulin in a 'processing' status for days , even though it was in stock, until I went in and made them look. Apparently they just left my prescription sit there and forgot about it without filling it even though the insulin was in stock. Since they did not care to read my message completely (another example of the usual terrible customer service) and because of the atrociously terrible service and lack of concern from the store pharmacists I have no other alternative but to go to a different pharmacy. Their lack of competence and "don't care" attitude could cause a person like me with serious health problems to become sick, hospitalized and even death.

i went to do covid test at cvs 797 highway 98Destin fl. the assistance pharmacy was negligent ,he gave me the kit missing the tube where you should keep the sample he mixed my birth date with my wife birth date .when the result came i could not get it because mismatch, when i phone the help line they were not helpful at all.I went next day to the pharmacy and luccky enough one of the assistant help me to correct ,otherwise i would lost my plan

10/23/21: People check your meds!!!! CVS pharmacy in Target, Trum. has a new female pharmacist that gave me the wrong medicine. Instead of my blood pressure meds, she refilled and gave me erectile dysfunction medication. She apologized & gave me a $5. target gift card--big damn deal!! Pay attention to your medication from there.