CVS PharmacyReviews of cvs.com

Have tried reaching them to see if they have pneumonia vaccine in stock to schedule an appointment. The automated service (EVERY TIME) thinks I want Moderna vaccine. The system ends up hanging up on me after some time. ABSOLUTELY AWFUL SERVICE and yet they still do not do anything about it. Very sad.

Pharmacy Good. Automated reminders BAD Called for pharmacy four times to opt out of automated refill which they did the automated system still calls me up and harasses me about things in my queue call 800 number to have harassment removed. Call 8007467287 opt out

Negative. They NEVER have my scripts ready. They NEVER seem to have any paperwork insurance or Doctors send. Need to resend stuff three or four times PER PRESCRIPTION. Rude and unhelpful staff. They'd rather have you get upset so they can gleefully tell you they won't help when you're upset, yet they offer NO SOLUTIONS to any customer problems. I have spent many painful, sleepless WEEKS because they would refill my medications....FOR WEEKS

Horrible pharmacy and retail staff at 5040 Laguna Blvd Elk Grove CA. When my wife asked the pharmacy technician for Covid 19 test kit, they did not look up if it is covered by our medical insurance or not. Instead, they referred her to the retail clerk Alberto who then asked my wife to pay $25.85 for it. CVS is under contract by my insurance to provide pharmacy services and products. When my wife attempted to return the test kit they told her it cannot be returned and any misunderstanding is not their responsibility. This happened to me a few months back in the same store. They passed me around 4 times until I screamed at them. Such callous and irresponsible people. They just want our money and nothing else.

They have been charging me membership fees. I live outside the US and I cannot cancel instantly like they say or even use this service. This is insane that I can't access their site to cancel as I'm outside the US as well - utterly ridiculous. Why do I have to call a US number to deal with this. Also, tried on the App 'We're sorry' - TOTAL SCAM

1221 FREDERICA ST. They gave my mom such a run around about a necessary medication that she was in tears. When we finally made, what we thought was progress, i went to pick up the medication for her (she'd been trying to get it and SICK for two days), they had the medication in hand/showed it to me, processed the transaction, then told me i had to wait for it. I stood in their waiting area for 30+ minutes while they helped everyone else that was there, and came in after me. In addition, their phone rang nonstop, and nobody picked it up (surprise surprise). The tech that showed me the bottle that told me i had to wait, stood behind the counter smirking every time i looked at him, so 100% sure this 'waiting period' was a form of retaliation.

This review is for cvs website. It constantly freezes up. I put in my store preference then the next time I log in it has changed to a store in another state. I select my messaging alerts to receive alerts when my prescriptions are ready and that keeps changing also, so I never get my alerts. I have to keep logging in to see if prescriptions are filled. Basically a useless site, does not help me at all.

26 years I have been a loyal customer. I have never written a bad review in my life. CVS near me has called me "liar" to my face over a mistake they made concerning BP medication. Since my doctor put me on ADHAD medication, I have been treated like a criminal. Both pharmsists and tech have been rude and short. Tagged me in the system because my doctor asked to fill my prescription a day early due to leaving on vacation. I am hurt. I have not been treated like a drug addict or drug dealer in my life. All over low dose ADHD medication. I will NEVER shop there again for anything.