Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
742 reviews
Custom Truck One SourceSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Custom Truck One Source is the first true single-source provider of specialized truck and heavy equipment solutions. With sales, rentals, aftermarket parts and service, equipment customization, remanufacturing, financing solutions, and asset disposal, our team of experts, vast equipment breadth and integrated network of locations across North America offer superior service and unmatched efficiency for our customers.
Custom Truck One Source (customtruck.com) has 742 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
742 approved reviews, newest moderated first
I have bought many trucks from
By Daniel B.
Response from Custom Truck One Source· Jun 15, 2022
Daniel, thanks for the 5 stars! Thank you for being a loyal customer! Don't hesitate to reach out if you need anything. -JC
I was very pleased with Joe Boatright
By Mark form C.
Response from Custom Truck One Source· Jun 15, 2022
Hi, Mark! Joe is great to work with! We appreciate you taking the time to give us your feedback and, of course, your business. Don't hesitate to reach out if you need anything. -JC
Great people. Quality, professional work. As usual.
By David L.
Response from Custom Truck One Source· Jun 15, 2022
David, thank you so much for the kind words! We appreciate you taking the time to give us your feedback. If you ever need anything, let us know! -JC
Rob was excellent. I tend to buy slow and he communicated well and I never felt rushed. He was able to secure exactly what we needed. I highly recommend him.
By LARRY C.
Response from Custom Truck One Source· Jul 18, 2022
Larry, thank you for the kind words! We appreciate you taking the time to give us your feedback and, of course, your business. Don't hesitate to reach out if you need anything. -JC
Christina was so fast and efficient. She also took care of setting up shipping. We will definitely reach out to her for our next purchase!
By Tica J.
Response from Custom Truck One Source· Jul 18, 2022
Tica, thank you for the kind words! We appreciate you taking the time to give us your feedback and, of course, your business. Don't hesitate to reach out if you need anything. -JC
The sales rep was very helpful in getting me a forestry truck on order since supplies are limited. He also placed me in line for a truck for sale to another buyer in case they fall through with the purchase.
By ALEX M.
Response from Custom Truck One Source· Jul 18, 2022
Alex, thank you for the kind words! We appreciate you taking the time to give us your feedback and, of course, your business. Don't hesitate to reach out if you need anything. -JC
Excellent fast service!
By Nick D.
Response from Custom Truck One Source· Jul 18, 2022
Nick, thank you for the kind words! We appreciate you taking the time to give us your feedback and, of course, your business. Don't hesitate to reach out if you need anything. -JC
John Dean salesman. Is a great man. Treated and served us very well. So is a Lady named Angie do not know her last name but also a very well individual. Both of these people are in the Lynchburg office.
By Benjamin M.
Response from Custom Truck One Source· Jul 18, 2022
Benjamin, thank you for the kind words! John is great to work with. We appreciate you taking the time to give us your feedback and, of course, your business. Don't hesitate to reach out if you need anything. -JC
