Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
742 reviews
Custom Truck One SourceSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Custom Truck One Source is the first true single-source provider of specialized truck and heavy equipment solutions. With sales, rentals, aftermarket parts and service, equipment customization, remanufacturing, financing solutions, and asset disposal, our team of experts, vast equipment breadth and integrated network of locations across North America offer superior service and unmatched efficiency for our customers.
Custom Truck One Source (customtruck.com) has 742 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
742 approved reviews, newest moderated first
Knowledgeable staff, paying attention to detail answering questions and getting answers to questions asked in a prompt manner
By JOHN S.
Response from Custom Truck One Source· Jun 4, 2024
John, thank you for taking the time to review us! The seamless experience you described is what we strive for every day. We hope to serve you again soon!
Christina is great to work with. She is very responsive and friendly.
By JEREMY A.
Response from Custom Truck One Source· Jun 4, 2024
Jeremy, thanks for taking the time to share your feedback with us! We hope to work with you again soon!
Derrick very helpful always comes through for me and is teams
By ARTHUR G.
Response from Custom Truck One Source· Jun 4, 2024
Thank you for your review, Arthur! It was a pleasure doing business with you, please don't hesitate to reach out if we can assist you with anything else!
Josh is amazing!!
By DAVID E.
Response from Custom Truck One Source· May 28, 2024
Thank you for the great review, David! We sincerely appreciate you sharing your feedback, and hope to serve you again soon!
quality of work is great but builds are several months overdue.
By David B.
Response from Custom Truck One Source· May 28, 2024
Hi David, thank you for your honest feedback. Please email [email protected] and provide more details so we can address the issue.
Mr. Joe has been wonderful from the beginning to the end.This is my second purchased and everything has gone Super smooth. from financing to picking up the equipment. Thank you
By Kelvin V.
Response from Custom Truck One Source· May 28, 2024
Kelvin, thank you for the five-star rating! We're thrilled you had a seamless experience- that's what we strive for. We hope to serve you again soon!
Billy Carr did a great job communicating the support that comes along with buying a rig from Custom Trucks One Source
By TIM K.
Response from Custom Truck One Source· May 28, 2024
Hi Tim, thank you for sharing your experience! That level of communication and customer service is always what we strive for. Please don't hesitate to reach out if we can assist you with anything else!
Great customer service! Thanks again!!
By DEREK G.
Response from Custom Truck One Source· May 28, 2024
Hi Derek, thank you for your review! We appreciate your feedback and look forward to serving you again soon.
