Custom Tahiti TravelReviews of customtahiti.com

Working with Custom Tahiti made our travel so incredibly easy and stress free! We would absolutely use them again and highly recommend them to others!

Loved all the help they provided Stewart was great to work with

Custom Tahiti Travel did a great job helping us plan our honeymoon. We did a LOT of research and shopped around for many Travel agencies. Custom Tahiti Travel was always quick to respond and gave good advise and a really good price. Our agent was Stewart and he helped us tweak our plans to find the perfect 12 night itinerary (Moorea, Tahaa and Bora Bora). Tahaa was his suggestion and it ended up being our favorite island. They provided lots of helpful information and booked dinners and tours for us. We asked a ton of questions before we left because we wanted to be well prepared. They made sure we were. Once our trip began, everything went super smoothly. They had agents that met the flight in Tahiti and every time we moved from one resort to another there was a friendly agent there to help. We always thought this would be a once in a lifetime trip, but now we are not so sure. May go back for 5th Anniversary.

From the beginning, the contact was just average. I had researched a lot about places I was going to stay and the inter-island transfers, but I was going for my wedding so I did not want to do it myself. Looking back, I should have just done so. There was nothing bad, just I could have done it for almost the same price and maybe more convenient for me. There were a few slip-ups, such as not sending me excursion information earlier, and not checking with transfer times to my resort I was getting married at (which resulted in time changes for other things). Also, for an experienced company, I would have thought they could have handled room arrangements better. Upon one check in, we did not get the room we requested (it was only available 2/3 days we would be there, so they did not book it). Instead, we ourselves just moved to the room on the second day and paid to move. I also felt that nothing felt personal. I was just another client. Lots of people go to French Polynesia for honeymoons, anniversaries, etc. but not many go to get married like I did. Overall, if you don't want to spend the time to do it yourself, sure use Custom Tahiti Travel, but honestly you could book it all yourself.

We found Custom Tahiti on wedding wire and chose them because they just focus on Tahiti. We worked with Jackie and she did wonderful job planning a custom honeymoon for us. She knew the differences in resorts and which bungalows were the best. She also helped us book some great excursions (recommend Jet Skiing in Bora Bora). We thought about doing this trip ourselves, but decided to book through an agency and we are glad we did. We got everything we wanted at a great price and it allowed us to focus on our wedding.

My husband and I booked our anniversary trip through Custom Tahiti. We couldn't have had a better experience. Since both of us work full time we didn't have a ton of time to spend researching and planning a complex vacay. Stewart did a wonderful job giving us a lot of options to choose from and he gave us a ton of information after we booked. He also responded to all of our questions quickly. We did have one minor glitch with our hotel, but they helped us resolve it. While Stewart was very helpful, it was nice having someone actually in Tahiti (same time zone, spoke French) to help us resolve it. Other than that and the fact that our outgoing flight was delayed (ugh!), the trip was perfect.

Jackie was very knowledgeable and very in tune to our expectations for our trip. We had inquired with a few different travel companies but quickly felt most comfortable with Custom Tahiti. We felt that Jackie was putting forth the same effort as if she were the traveler. She put us in touch with our wedding planner, photographer, tour guides, restaurant reservations. You name it she took care of it. And when Jackie wasn't available Tom stepped right in. Travel documents were delivered in advance not to fret and people to meet us on the ground were outstanding.

Custom Tahiti Travel is the ONLY way to book a Tahitian vacation. Everyone is knowledgeable and efficient. Jackie was amazing and communicated with us every step of the way. She helped us plan the best honeymoon imaginable. All we had to do was say what type of honeymoon we wanted and she advised us which islands would best suit us. She gave us many hotel options to play around with and advised us which excursions were or were not worth it. I highly recommend Custom Tahiti Travel for an easy and stress-free booking experience! Everything was taken care of us-- we did not have to worry about a thing when we were there, especially not transfers! We were treated like gold and we felt very important!!