Kelly is always doing amazing and gets…
Kelly is always doing amazing and gets exactly what I envisioned to reality
By Fitted P.
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
660 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
We are a professional custom pens company, focusing on the brand promotion of customers. Custom pens play an important role in brand promotion and career promotion, which is well known to business personnel.CustomPens.com is a professional business gift company that can create high-quality promotional items and brand images for you.
Custom Pens (custompens.com) has 660 customer reviews on The Fair Hearing, with an average rating of 5.0 out of 5.
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Kelly is always doing amazing and gets exactly what I envisioned to reality
By Fitted P.
I asked Fay to improve my very simple first draft of a custom medal, and the result was far better than I expected. I'm going to ask her again in case I need to place an order for custom-made souvenirs.
By Shawn B.
Lilian was great to work with. Her customer service was top notch. Clear and concise communications, very friendly and happy to help.
By Darryl
It was a great purchase and working with Judy was a pleasure. I look forward to buying more things from them in the future. Judy personally made sure I was happy with my order and they were shipped the next day.
By Dirk
Judy did a good job at converting the medal idea I had into custom medals that I can share. Reasonable pricing. Quick turnaround as long as you already have a design.
By Dani
I had an amazing shopping experience thanks to Fay! It was extremely easy to communicate my needs and I felt heard and understood.
By Aura
Julise was wonderful! Attentive, responsive, and expedient service. FIVE STARS!!!
By Vbryant
Everything was great, especially the communication with Lilian! The ordering process was quick and easy, and the product turned out great. There was an issue with the delivery - carrier delivered it to an unknown address. Lilian was quick to respond and very helpful getting that issue resolved.
By James