Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
660 reviews
Custom PensSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
We are a professional custom pens company, focusing on the brand promotion of customers. Custom pens play an important role in brand promotion and career promotion, which is well known to business personnel.CustomPens.com is a professional business gift company that can create high-quality promotional items and brand images for you.
Custom Pens (custompens.com) has 660 customer reviews on The Fair Hearing, with an average rating of 5.0 out of 5.
Showing 656 reviews with 5 stars · Clear filters
Grace was an absolute pleasure to work with for my project! They were very helpful every step of the way, and made sure I was completely satisfied with my items! Looking forward to placing more orders in the future.
By Candycoatedice
Celia has been excellent and very helpful throughout the process. A joy to work with!
By Jerrett F.
This has been the most pleasant, productive and positive experience I've ever had with sales of any kind - let alone through email communications with an online store! From the beginning, Mario has been the *MOST* helpful - always friendly, knowledgeable about products as well as the customizing capabilities of the company, consistent, communicative, patient with all the changes requested and quick to return every proof. He has given me complete confidence that my final product is going to be even better than I could've imagined! I look forward to continuing using this company for future customizations!
By Tina
Wow, wow, wow!!! What a great experience. I had ordered patches from a competitor and they fell remarkably short. I dealt with Lilian and could not have had a better experience including receiving a product that looked exactly what I wanted!! Can not wait to do business again with her and this company!!!
By Andy S.
The customer service and design process went very smoothly, I loved the proof, the keychain final design and I got a very dedicated and helpful attention from Penny, she's great :) I'm really thankful for their help!
By Zari B.
Easy, fast,good quality
By Tucker
Lilian from GSJJ responded to my queries very quickly, within 30 minutes from sending a query.
By Kershaun M.
Celia was great to work with! I would recommend to anyone!
By Chase B.
