The keychains came out perfect
The keychains came out perfect! The shipment came early and I was given exactly what I wanted.
By Nathan B.
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
660 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
We are a professional custom pens company, focusing on the brand promotion of customers. Custom pens play an important role in brand promotion and career promotion, which is well known to business personnel.CustomPens.com is a professional business gift company that can create high-quality promotional items and brand images for you.
Custom Pens (custompens.com) has 660 customer reviews on The Fair Hearing, with an average rating of 5.0 out of 5.
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The keychains came out perfect! The shipment came early and I was given exactly what I wanted.
By Nathan B.
Fay was patient with us and provided great customer service and timely responses. Great experience overall!
By Derek F.
Thank you, Liz, for the fast and responsive customer service! This experience has been efficient, and the stickers are perfect!
By Jul
Had a great first time experience with the company. Landy made my experience easy and enjoyable.
By Shanna
Excellent custmer service from Liz
By Andy
Great customer service from Celia. Needed patches by a certain deadline and they made it happen.
By Joe M.
I needed lanyards quickly and Fay made the process of ordering, confirming artwork, and even paying so fast and simple! And she took the extra time to triple-check shipping times with me! THANKS FAY!
By Stephanie
Faye was very professional and had fast responses.
By David H.