Julice provided me with exceptional…
Julice provided me with exceptional customer service. She was amazing!!!! I highly recommend dealing with her and this company. They are awesome.
By JOJO
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
660 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
We are a professional custom pens company, focusing on the brand promotion of customers. Custom pens play an important role in brand promotion and career promotion, which is well known to business personnel.CustomPens.com is a professional business gift company that can create high-quality promotional items and brand images for you.
Custom Pens (custompens.com) has 660 customer reviews on The Fair Hearing, with an average rating of 5.0 out of 5.
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Julice provided me with exceptional customer service. She was amazing!!!! I highly recommend dealing with her and this company. They are awesome.
By JOJO
Very quick and helpful with delivery times!
By Kristi O.
Lilian helped me through my notes and made the process very easy!
By Ted M.
Cathy helped me with my order and it was a smooth experience!
By anon
Cathy was very helpful, answering all my questions and helping us get our pins exactly how we wanted them. I even came back to order through her again :)
By Arden L.
Cathy was awesome to deal with, she remedied an issue I had in record time and all of our pins were delivered without issue.
By Steven G.
For the second time, we are sourcing pins from this site and working with Cathy. Our last order was very successful and I ordered a second replenishment order. When I wanted to order pins again, I thought of Cathy and she has been quick to respond and provided lovely prototypes. The price is very competitive.
By Stephanie
Lilian has been assisting us through our ordering process! She is very prompt to reply, and goes the extra step to help with our needs with what’s best for our company! She has made it easy and enjoyable. Thank you!
By Kayla