Excellent Product
The order was very easy to do and turned out great, Lilian was helpful and kept me informed of the status throughout the process.
By KP
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
660 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
We are a professional custom pens company, focusing on the brand promotion of customers. Custom pens play an important role in brand promotion and career promotion, which is well known to business personnel.CustomPens.com is a professional business gift company that can create high-quality promotional items and brand images for you.
Custom Pens (custompens.com) has 660 customer reviews on The Fair Hearing, with an average rating of 5.0 out of 5.
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The order was very easy to do and turned out great, Lilian was helpful and kept me informed of the status throughout the process.
By KP
Our order process was simple and straightforward. We sent in a design idea, and the final product matched our vision perfectly. These coins have become a thoughtful and meaningful gift that our employees truly appreciate and cherish.
By Emily
LIllian was great, super fast and I love the art work she did.
By customer
Morry! Thanks! Everything was great!
By Evan
I was beyond impressed with this company. Communication from the beginning was amazing. I even called in and spoke to a couple of customer service reps and they were so helpful. I am in Canada and was nervous using an online company. I am so happy that I took a chance on them. They even provided different options of nicer pins and the pricing is so reasonable. I received the shipment with a couple weeks. Thanks you so much I highly recommend 5+ stars!
By Ariella M.
Is was great! Got them fast and for a great price and with my custom design!! Morry was great to work with!
By Ezekiel D.
Morry was super quick, supportive and well trained to handle all customer queries
By Sahar
This was a seamless process and I greatly appreciate the design assistance!
By Britt K.