Custom PatchesReviews of custompatches.net

The account manager Erica refuses to match any thread colors or be of any help at all. Instead of guiding me through the process I was met with an attitude and disrespect. She threatened to cancel the order. Terrible person and terrible experience. Don’t waste your money on these people.

Scammers, the patches after 2 washes cracked and used the 30 days policy not to even find out why it cracked... not art work by the 6th washed $$$+ order in the trash and the phone conversation between us was the BIGGEST joke ever. I didn't asked for a refund i asked why it cracked and broke off the patch. I have a white circle now. DIDNT care about anything i said. they kept telling me "Sorry but 30 days as passed" My son passed away sorry that i didnt have the time to stitch the patches within 30 days on 40 employees shirts... response sorry nothing we can do after 30 days. They dont deserve any business.

I wish I could give minus stars. I paid. Item never arrived. They said “prove it didn’t arrive”. They sent a possibly fake photo of a label with my address cut off. And a pic nothing to do with our property. 39!!! Emails later they said they would send replacement but accused me of giving wrong address etc. I asked for refund they would only give partial. I'm filing complaint with my bank.

Well, I needed a custom patch quickly and found this company. The instantaneously sent me a confirmation and a request to approve the patch so they could print and dispatch. I did and felt relieved that I had gotten this accomplished. Only to wake up this morning (1 day before the patch is to be here as I checked an October 12th delivery date and paid an extra $65 for it) to be told I never approved the border. The picture of the approved complete patch is the same as the one with the border. Now I am in a spot for a conference I am holding for 300 women. I would NOT recommend this company unless you don't want your product on time.

I asked for a proof for 2 logos and when I received them, I wrote back what needed to be changed. They emailed me back and said thank you for approving the proofs. I emailed them several times to state I never approved either proof. They sent me order for 1 logo and charged me for both. This is a shoddy, unprofessional company. I will never do business with them again.

I bought for £270 of ironable badges. They don't stick to the fabric. I mentioned the problem to the company witch reply me to buy fabric glue. I lost my money.