Tuesday, November 3, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
88 reviews
Custom Packaging LaneSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Custom Packaging Lane is an illustrious and well-equipped box printing and packaging firm. Based out in Fremont, California. It is always willing to assist you with creative bespoke packaging solutions. Our primary goal is to ensure client happiness by supplying high-quality custom boxes. Rush Orders now at Custom Packaging Lane for an amazing experience and top-quality customer service.
Custom Packaging Lane (custompackaginglane.com) has 88 customer reviews on The Fair Hearing, with an average rating of 4.9 out of 5.
88 approved reviews, newest moderated first
Sean made my process easy and seamless, he was attentive & the product came pretty quick! I love it.
By Arijee K.
Response from Custom Packaging Lane· Jul 22, 2025
Hello Arijee - Thank you for the kind words! We're so glad to hear that Sean made the process smooth and that you’re happy with the product and delivery time. We truly appreciate your support and look forward to assisting you again! Best regards, Custom Packaging Lane
Top notch service all my questions were answered and the final product was exactly what I was looking for and of good quality
By Robin
Response from Custom Packaging Lane· Jul 22, 2025
Hello Robin - Thank you for sharing your experience! We’re so glad to hear that everything turned out just as you expected and that our team was able to assist you throughout the process. Your satisfaction means a lot to us, and we look forward to working with you again! Best regards, Custom Packaging Lane
This relationship started with a cold email. I wasn't expecting much, but I replied just the same. Communication has been fast, pricing has been great, and I've been very happy I responded. Will definitely be doing more business with CPL in the near future.
By Will J.
Response from Custom Packaging Lane· Jul 22, 2025
Hi Will - Thank you for such a fantastic review! We’re so glad you gave that cold email a chance. it’s been a pleasure working with you since day one. Fast communication, fair pricing, and customer satisfaction are exactly what we strive for, so hearing that from you means a lot. We truly appreciate your trust in CPL and look forward to growing this partnership with even more big (and beautifully packaged) wins ahead! Best regards, Custom Packaging Lane
quality is great and print was quickly done
By Rebecca G.
Frank was quick to respond to any of my concerns. He and the design team worked with me to create a great product. Pricing was competitive and I received my order without delay. The product was well packaged and arrived without any damage.
By Neal G.
My experience with Michelle at Custom Packaging Lane has always been great. Any changes or additions to my order are handled quickly and efficiently, with everything available for review before final approval. I always compare prices from different companies, but Michelle provides a cost-effective solution without compromising on quality. Excellent service!
By Victoria G.
Everything from customer service to the packaging has been amazing. They brought my idea to life and I couldn’t be any happier. I will def be their customer for a lifetime.
By Leslie
Response from Custom Packaging Lane· Jul 22, 2025
Leslie - Thank you so much for your kind words! It truly means the world to us that you love your new packaging. We're so glad we could bring your vision to life and be part of your brand’s journey. Knowing you'll be with us for the long run is the biggest compliment we could receive. We're excited to keep creating with you! Warm regards, Custom Packaging Lane
I worked with Kim, and she was quick to respond and very helpful! My design was finalized in just a day, and my order was on its way soon after. She even sent me the tracking info and followed up to make sure everything arrived safely. The final product looks amazing, and I am really happy with the quality. Great experience from start to finish—we’ll definitely be ordering again!
By Sheri M.
