Thursday, November 5, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
136 reviews
Custom Lux PCsSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
We offer custom desktop and laptop solutions with the best customer support, build quality, and the most flexible payment options. Choose Custom Lux PCs today for the best deals in Gaming PCs, Workstations, Day-Trading PCs, and more! We offer expert 1 on 1 consultations at your fingertips. Request a build or check out our preconfigured options to get started.
Custom Lux PCs (customluxpcs.com) has 136 customer reviews on The Fair Hearing, with an average rating of 5.0 out of 5.
136 approved reviews, newest moderated first
I had a great experience with custom Lux. They made the process seamless. He was very patient and answered all of my questions to ensure I ordered the right PC. It arrived on time and I absolutely love the product. 5 stars across the board.
By Kesha B.
Great service and overall dealing with questions back and forth. Great pricing.
By Jason
Great customer service, great pricing and great product selection! Loved how you could send a text about your order and then receive a reply shortly after. Would definitely recommend buying from CustomLuxPC!
By Ryan N.
Pat was great with helping me find a pc that fit my budget and needs and worked hard in updating me every day on the process and even after I got the computer he helped me set it up via text and phone call. Definitely recommend for first time pc buyers
By Eric R.
Absolutely great experience from start to end! Answered all my questions whenever I asked and was super helpful with guiding me when I wasn’t sure. Will definitely be recommending to all my friends and go back if I ever need another pc service. Thank you again!
By Ally V.
Pat is the real “ greatest pc tech of all time “ Amazing customer service even after hours and an attention to detail on the build was amazing
By Tirrell H.
This company makes great computers! They work with you to get you the computer you need for the best price. The first time I worked with them, they helped me decide what I needed that would keep the build within my budget, but still be able to give me a good quality streaming and gaming experience. They are always quick to respond if you have questions. I had my first computer from them for 2 years with no issues. Custom Lux upgraded my PC for me recently. I’m so happy with how it turned out. Their technical support is very knowledgeable if I ever have questions about setup or anything PC-related. Since I had to ship my computer for the upgrade and have it shipped back I was thinking I would be without my computer for a while, but they upgraded and shipped it back to me within 2 weeks!
By ShadowCat M.
Great PC put together for my son for Christmas. Excellent performance at a great price, and it looks awesome too. He was able to get it put together very quickly and get it here in time for Christmas.
By Matt
