Wednesday, November 4, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
136 reviews
Custom Lux PCsSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
We offer custom desktop and laptop solutions with the best customer support, build quality, and the most flexible payment options. Choose Custom Lux PCs today for the best deals in Gaming PCs, Workstations, Day-Trading PCs, and more! We offer expert 1 on 1 consultations at your fingertips. Request a build or check out our preconfigured options to get started.
Custom Lux PCs (customluxpcs.com) has 136 customer reviews on The Fair Hearing, with an average rating of 5.0 out of 5.
136 approved reviews, newest moderated first
From knowing very little about computers and wanting to customize one. Was able to ask what I considered the dumbest questions and I was explained in full detail what everything was how it worked. Customer service was 10/10. Will be buying another soon.
By Kris R.
Excellent builder. Very easy to work with -- communication was quick and we were able to find a build that worked for me. Easily the best customer service I've experienced. The machine itself is gorgeous and executed very well. Will definitely recommend and use again in the future.
By Naim
Pat made a custom PC for my needs nothing more nothing less! I would highly recommend his expertise
By M “.
I was saving up for my first true tower PC for 10 months, and by the time I had the money for the PC I was aiming for, most places were either sold out of the components I wanted or individual sellers were selling CPUs and GPUs at scalper prices. I decided to take a risk with Custom Lux PC’s. Pat built me a very nice PC with the exact specs I wanted at a very fair price! Best thing about buying from him is the super quick customer service. He’s with you every step of the way.
By Jesse M.
Patrick is the man for all pc needs and wants. I promise If you want a pc go with custom lux pc you will get everything you need and ask for for a excellent price. I wasn't charged scalping prices for my rtx 4090. I parted everything out and it was going to cost more than what Patrick was able to do it for even after figuring in the normal price for a 4090 when they first released. His builds also look absolutely fabulous I am truly satisfied and in love with the pc.
By Zachary T.
Bought a pc from Patrick about 2 years ago for trading and iracing. Has run flawless for 2 years. Had some problems with iracing the other night lagging. Sent him a message and he remoted onto my computer and fixed it for me in 10 minutes. Stand up guy and builds a great product.
By Kelin S.
We were in search of a PC with the highest specs and reasonable cost for our son on Christmas. Two weeks before Christmas, late at night we were lucky to find Custom Lux PC. We asked the ChatBot on the custom lux pc site a question, and to our surprise, the owner, Pat, responded. He not only responded, but walked us through the products and advised us to purchase something lower than our asked for pricepoint. Through the entire purchase process, Pat’s service was exceptional! He also ensured that the computer would arrive before Christmas Day. on arrival everything set-up perfectly. After purchase, We had an issue with our headset, reached out to Pat and he responded quickly. Our son says the computer is blazing fast with over 500 FPS (?) - thank you Pat for your outstanding product and service. Highest recommendation for custom Lux!
By Manoj
This is my second time around with Pat and everything preview reviews have said is why I came back! Prompt responses, always willing to answer questions, and advice on what parts to pick (if you have an idea of what you want) are just some traits I'd like to highlight. Not to mention some of the best pre-built prices around! Definitely worth 5 stars
By Ayla
