Fast is their main selling point
They are true to their advertised timeline and got us our buttons fast. That said, there were MANY errors on MULTIPLE drafts of our invoice/proof--all on the billing address and data, not the artwork. The quality of the colors was eh. Not particularly vibrant. Also, there are a lot of hidden fees that could easily be included in the quote but aren't. If I needed buttons fast, I would use them again. Otherwise, I'd probably stay local or work with a smaller business.
By Megan T.
Response from CustomButtons.com by Everyone Loves Buttons Inc.®· Jun 6, 2015
Megan, I'm sorry that your buying experience with our company was less than satisfactory. It is extremely rare for us to make any data entry errors on the estimate form that we initially emailed to you in response to your completed submission form that initiated the order and we apologize for the inconvenience. The written quote that we sent to you clarified all costs prior to your moving forward with your order so there were no surprises. We utilized the artwork you provided during the button making process. If you had a particular color in mind, we do PMS (pantone color matching). I'm not sure that we had received any particular PMS color from you during the course of the order. We stand behind our product and if you wanted to return the buttons for a full refund that is always an option. We pride ourselves on making sure our customers are happy and will do everything in our power to make this happen. All button companies are uniquely different and range from in-home businesses (which we are definitely not) to large enterprises. We apologize that you did not have a positive experience and were not sensitive enough to your button needs. Maura Statman, President