Very responsive team when I…
Very responsive team when I communicated I was out of the country and needed them to hold the package
By Edward M.
Sunday, November 8, 2026 · Customer reviews of US businesses

The Fair Hearing score
Great
257 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
A Comfy seat for every moment together.
Cushie (cushiehome.com) has 257 customer reviews on The Fair Hearing, with an average rating of 4.0 out of 5.
257 approved reviews, newest moderated first
Very responsive team when I communicated I was out of the country and needed them to hold the package
By Edward M.
My delivery took longer than expected due to a shipping issue, so they had to send me the wrong color. They are sending me a slip of the colored I ordered though. Overall I’m happy with it.
By Hanna
I have to say I am impressed with this couch, this is the perfect playroom/guest couch. I have a relative coming for thanksgiving, and didnt want to spend upwards of 3k on a couch for Kids playroom. At the same time I didnt want to get a crappy futon for there either. This was a match made in heaven, when I saw it I liked it, when my wife saw it her eye lite up. Not Cheap and not outrageous, just right thank you cushie!!!
By Frank L.
Easy to order and quick to arrive. I have been looking for something to put in my office for an extra guest to sleep on that is comfortable and attractive. This is it!
By Carole C.
The couch has a nice aesthetic but not worth the price in my opinion. Fairly comfortable for sleeping, not as comfortable for sitting. Website indicates shipping is the next business day but it took approximately 1 week to ship and a lot of follow up with customer service who did not acknowledge their shipping delay. I use the couch in my office and it works well there.
By Hannah K.
This was our first order with Cushie. Our couches were delivered about a week after we ordered them. They will be used in the playroom at our vacation home. I’m impressed with the ease of turning the couches into beds.
By Kim E.
Okay it's not perfect, but it is really good! Here's what I liked: moderately comfy as a couch, I like that it's super super easy to open into a bed. The bed is fairly comfortable to lay on, I have not slept on it yet. We use the backrest up against a wall, which works great. I can't say how it would be not up against the wall, but there is some good weight to it, so I bet it would be okay, even if not great. The height of the seat is okay, I wish it was a few inches higher. It was super easy to put together, so that's great. I wish there was a way to get the armrests to stay in place a little better, that said, I do understand why they're detachable so that it can open into a bed. Setup was very easy. It is a little bit on the expensive side, but I would be willing to buy again.
By Jason H.
Ordering was super easy. Communication after my order was great and I received my sleeper chair exactly when they said I would. Overall great experience and I love the product.
By Shawn