My problem was fixed quickly by a real…
My problem was fixed quickly by a real person and no need to wait on the phone
By Nat B.
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
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1,322 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Your Curology formula is a unique mix of prescription ingredients you can’t get off the shelf — chosen for your skin by an online dermatology provider. We believe in personal, effective skincare. That’s why we work one-on-one with you to create a custom prescription cream — made to clear anything from acne and blackheads, to fine lines and wrinkles. No drugstore product is this customized. Curology uses your photos, your history, and your goals to pick prescription ingredients just for you — and mail a custom cream to your doorstep. Members can choose the plan that works best for them — just the custom cream, or the full routine, including the cleanser and moisturizer. All Curology products are made in the USA, vegan, and leaping bunny certified. Follow us on Facebook and Instagram @curology #curologyjourney
Curology (curology.com) has 1,322 customer reviews on The Fair Hearing, with an average rating of 3.9 out of 5.
Showing 828 reviews with 5 stars · Clear filters
My problem was fixed quickly by a real person and no need to wait on the phone
By Nat B.
Very efficient and professional
By Raquel B.
I struggled with rosacea and hyperpigmentation for a long time and I tried many different products and nothing seemed to work. In 2018 I came across Curology and what caught my attention was their free trial and I figured if they have a free trial that means that they are confident in their product so I gave it a try and I’ve been using it ever since and now, I feel confident walking outside my house with no make up on, I feel confident in my own skin.
By Michelle J.
Response from Curology· Aug 25, 2023
We're thrilled to hear about your positive experience with Curology! Thank you for sharing your success story, and we're here to support your skincare journey every step of the way!
Natalie is amazing.
By Camaryn B.
Incredibly nice customer service! I never received my package due to UPS, and they immediately sent another and extended my next pay day. Have been using Curology for a while, and came back about two months ago after a year of not using it. It’s still the same great quality and great assistance!
By niurka
Easy and satisfactory resolution of problem
By Marie B.
They were extremely helpful in helping me cancel my shipment last minute, which I REALLY appreciated!!
By Isabella C.
It was working on my skin.
By Maria