Very quick and helpful
Very quick and helpful. I got the response I wanted, and I'm happy with Curology's refund policy which made matters easy and positive.
By Rey
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
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1,322 reviews
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Your Curology formula is a unique mix of prescription ingredients you can’t get off the shelf — chosen for your skin by an online dermatology provider. We believe in personal, effective skincare. That’s why we work one-on-one with you to create a custom prescription cream — made to clear anything from acne and blackheads, to fine lines and wrinkles. No drugstore product is this customized. Curology uses your photos, your history, and your goals to pick prescription ingredients just for you — and mail a custom cream to your doorstep. Members can choose the plan that works best for them — just the custom cream, or the full routine, including the cleanser and moisturizer. All Curology products are made in the USA, vegan, and leaping bunny certified. Follow us on Facebook and Instagram @curology #curologyjourney
Curology (curology.com) has 1,322 customer reviews on The Fair Hearing, with an average rating of 3.9 out of 5.
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Very quick and helpful. I got the response I wanted, and I'm happy with Curology's refund policy which made matters easy and positive.
By Rey
Adam was very nice and helpful with the issues I was having with my account.
By Connor L.
Quick response when I texted for help. A real person helped me (not artificial intelligence). My questions were answered and I was satisfied’
By Toni
I loved my experience with curology. My face had never felt better. I did have to cut my relationship short due to financial issues. And when I woke up in the morning and realized I was charged for this months shipment that I completely forgot to cancel. My husband is going thru chemo treatments and the money we have I have to budget, I explained this and customer service worked with me to cancel the shipment and return the money back to me. I almost cried seeing the refund notification. I can not wait to be able to come back to using curology.
By Arlene F.
I got all the information needed and was well taken care of.
By PrincessSey
I have done Curology twice now and I am so pleased with their customer service. If you are on the fence about it.. just go for it. You have nothing to lose.
By Sydney P.
Product and service are both excellent! I have been loving my products and now with a mod up during a move, I’ve been in contact with customer service and can say I love that experience as well. They were so helpful and quite to resolve the issues.
By Kaleigh K.
Without going into great detail I have been a customer for years. I had a recent experience that was disappointing and unacceptable. I addressed it online via text customer service. It was handled promptly and regained my appreciation for their product and service quality.
By k K.