Monday, November 9, 2026 · Customer reviews of US businesses
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1,322 reviews
CurologySelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Your Curology formula is a unique mix of prescription ingredients you can’t get off the shelf — chosen for your skin by an online dermatology provider. We believe in personal, effective skincare. That’s why we work one-on-one with you to create a custom prescription cream — made to clear anything from acne and blackheads, to fine lines and wrinkles. No drugstore product is this customized. Curology uses your photos, your history, and your goals to pick prescription ingredients just for you — and mail a custom cream to your doorstep. Members can choose the plan that works best for them — just the custom cream, or the full routine, including the cleanser and moisturizer. All Curology products are made in the USA, vegan, and leaping bunny certified. Follow us on Facebook and Instagram @curology #curologyjourney
Curology (curology.com) has 1,322 customer reviews on The Fair Hearing, with an average rating of 3.9 out of 5.
Showing 828 reviews with 5 stars · Clear filters
For some reason, I got charged a box but never received the text alert: your Curology will ship in 2 days, like I usually do. So they gave me a refund this one time and are investigating why I didn't receive the text alert.
By Paulina K.
Resolved all my frustration with my account and shipment
By Alexandra K.
Nice, love, como ellos son tan amables, I was so worried about my package and they helped me solve it. I really appreciate it.
By Yas L.
Customer service was very helpful in giving me the aid I needed. And very good products! Love Curology.
By Rebekah L.
All I needed to do was tell the costumer service team about the delivery mix-up and they immediately sent out another package!
By Blaze
in a matter of DAYS this personalized skin care routine is already working wonders. i was struggling with breakouts- waking up with a new spot everyday. i’ve only been using this product 4 days now and my skin has improved WONDERS. if you are someone that struggles with acne or any skin issues for that matter i 100% recommend cureology. it’s a little pricey but sooo worth it.
By kaylin H.
I started my prescriptions and they were working well. I stopped using the services for some time so I had to re upload pictures, and they offered me a different prescription, I asked questions concerning my doubts and they kindly explained to me why the new medication is better and also had another doctor come in to verify. In the end of the discussion they told me it was up to me if I wanted to go to my original prescription. The fact that they all were kind and confident made me feel confident in trying the new prescription out. Im still waiting on delivery but thought I'd leave a good review for LIA, JHAMILLIA, AND PRICILLA,
By Tate T.
Best customer service team ever. I live in a big metropolis and sometimes have issues with delivery (I.e. stolen packages). Unfortunately this was the case today and I immediately reached out to customer service who responded promptly and with the best support. If it doesn’t show up by the EOD, they’re happy to give me a replacement. Such relief after thinking I’m out ~$100 and my treasured skincare routine. I came to Curology for the skincare (game changer btw) but I’ve stayed for the customer service and experience. They exceed my expectations time and time again. Thanks for your empathy and efficiency. More companies should emulate your practices.
By Stacie S.
