Friday, November 6, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
1,486 reviews
Cuddle ClonesSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
We love animals.At Cuddle Clones, we recognize the unbreakable bond pet moms and dads have with their fur-children. But oftentimes that bond is disrupted due to travel, going away to college, military deployment or sadly the loss of a dear pet.We capture that connection with 100% handmade plush replicas of YOUR PET!That's right! We capture all of the physical details and personality traits of your pet in an adorable stuffed animal form. Do you know what we call these adorable creations?! You guessed it, Cuddle Clones!Pet lovers can also surround themselves with their furry friends with a 100% Custom Plush Golf Club Headcover of their pet or by having their pet’s images artistically designed and printed onto socks, pajamas, blankets, mugs and more!But Wait! That's not all!EVERY purchase provides AT LEAST 3 meals to a shelter pet! Each month Cuddle Clones donates cash to 10 shelters/animal wellness organizations. You can feel the inner warmth of a thousand puppy breath kisses knowing that a portion of your purchase has been directly attributed to improving the lives of actual animals.
Cuddle Clones (cuddleclones.com) has 1,486 customer reviews on The Fair Hearing, with an average rating of 4.2 out of 5.
1,486 approved reviews, newest moderated first
I sent a question regarding my order and received an email back very quickly.
By Melissa L.
Response from Cuddle Clones· Mar 23, 2026
Hi Melissa, Thank you so much for taking the time to share this! 😊 We’re really glad we could get back to you quickly and help with your order. If you ever need anything else, we’re always here to help!
This company has been very kind, attentive, and easy to work with. The cuddle clones are an amazing, emotional gift for anyone who has a dear pet, or one they have lost. I got one for a friend for Christmas for her elderly dog who is still with us, but who is close to the end of his life. She loves her cuddle clone so much!
By Kelcey
Response from Cuddle Clones· Mar 23, 2026
Hi Kelcey, Thank you so much for your kind words — this truly means the world to us. We’re honored to be part of such a meaningful and emotional gift, and it’s so special to hear how much your friend loves her Cuddle Clone. Creating something that celebrates the bond people share with their pets, both past and present, is at the heart of what we do. We’re so grateful you chose us for such an important moment 💛
Ordering my cuddle clone was very easy. When I had a question about my order after it was placed, customer service was outstanding. The response was prompt, caring and professional.
By Bridgit B.
Response from Cuddle Clones· Mar 23, 2026
Hi Bridgit. Thank you so much for your kind words and for your recommendation! We’re so glad to hear that your ordering experience was smooth and that our team could provide prompt, caring, and professional support when you needed it. That truly means a lot to us. We appreciate you taking the time to share your experience 🐾
You are to send in A few photos of your pet so they can recreate it. They contacted me mr via email and requested I send one photo if her back so it could be perfect. They did an amazing job. My Cuddle clone looks exactly like my cat. The fur the same color, the blending perfect and length if the fur. All my friends who seen it were so impressed. Some thought it looked like I had her taxidermied she looks so real. It brings me comfort to see her it's like she is still with me. 100 percent satisfied abd us give a higher than 5 star rating if that was an option! Sherri Black
By Sherri B.
Response from Cuddle Clones· Mar 23, 2026
Thank you so much, Sherri, for sharing this beautiful message. We’re truly honored to have been part of creating something so meaningful for you. Hearing that Sophie’s Cuddle Clone brings you comfort and feels so lifelike is exactly why we do what we do. Our artists put so much care into every detail, and it means the world to know it made such an impact. We’re so grateful for your support and for trusting us with such a special memory 🐾
This is my second order. Everyone is responsive, professional, and caring. The quality of their work is outstanding! Black cats are difficult to capture and yet, they have done it! I haven't seen my second one yet, but the first one looked exactly like my beloved cat.
By Deirdre R.
Response from Cuddle Clones· Mar 19, 2026
Thank you so much for your kind words 🐾 It truly means the world to us that you came back for a second order. We know how special black cats are and how important it is to capture their unique features, so we're incredibly happy to hear your first Cuddle Clone felt just right. We can't wait for you to see your second one 💛
This is one of the best company's. I love their customer service and speed of the product along with quality!!!
By Stephanie S.
Response from Cuddle Clones· Mar 19, 2026
Thank you so much for your amazing feedback 🐾 We’re so happy to hear that you loved the quality, speed, and especially our customer service. It truly means a lot to us to be part of something so special 💛
I ordered pajamas in November 2025 with a rush order as a gift for my wife. They never arrived. They claim it was an incorrect address; however, it's the same office address I've had for 10 years and receive packages daily. They opened an investigation and kept saying when they receive the package back, they will send again. That never happened. Now they won't even respond on our email thread. THIS COMPANY EITHER A SCAM OR HAS THE WORST CUSTOMER SERVICE EVER! BUYER BEWARE.
By Jim K.
Response from Cuddle Clones· Mar 17, 2026
Hi Jim, We’re so sorry to hear about your experience — this is absolutely not the kind of service we aim to provide. We understand how frustrating this must be, especially given the importance of your order as a gift. We’ve reached out to you directly to review your case and provide a resolution as quickly as possible. Please check your email when you have a moment, and we’ll make sure this is taken care of.
They understood my situation and change of heart. I reached out as soon as possible to at ease from the process of my order. I am one that doesn't like to make returns. I appreciate it that they understood me and did not hesitate to help me. Thank you
By Fatima
Response from Cuddle Clones· Mar 16, 2026
Hi Fatima, Thank you so much for sharing this! 🐾 We completely understand that plans can change, and we're always happy to help make things easier when they do. We're really glad our team was able to assist you quickly and make the process comfortable. We truly appreciate your kind words!
