cubii.comReviews of cubii.com

I have tried to purchase a new monitor and magnet cable from Cubii and can't get them to sell me the parts or even answer my question about where to buy. They just keep asking me to verify my email and then send me back into a loop that doesn't get me into parts and answer my questions. HORRIBLE customer service and part support. Never buy from them again.

I would have to agree with many of the other negative reviews for Cubii customer service. Since the hubcap on this unit has tendency to fly off, product safety is an issue. As for Cubii's response, nothing. Save your money or choose another product.

I'm a senior with heart disease. Ihad lymphedema. The VA gave me a Cubii, which I've been using daily for 6 months. The edema is gone, and I'm actually breathing a little better. The Cubii is one of a few factors, but a big one. It helps a lot.

Quick to sell then you are abandoned! Other steppers are available!!

Can not talk to anyone . You can buy one very easy. But try to talk to some one about problems . Can not reach any one . Pedal fell off. Used 45 minutes . This company is a total looser.rg psl fl.

As a Cubii owner for 4 over years I've seen the Cubii Customer Services deteriorate from excellent 4 years ago to non existant now. Last week I contacted Cubii twice through the Cubii App regarding an issue with the App preventing me enjoying the full functionality of my Cubii Pro, I didn't receive an answer to either enquiry. I would have recommended Cubii 4 years ago but not now due to their poor Customer Service.

I called the customer service #. The message said that there were no customer service agents available. The message said to call back during business hours. The message does not say when the business hours are. Later on I saw that it was between 9 and 6 CT. I called several times between these hours. I heard the same message. I emailed customer service 2 days ago. I am still waiting for a response.

Absolutely terrible customer service..let me re-phrase. NO customer service or support available. Filled out assistance request on-line weeks ago, never recieved response, called order/support line - recorded message for a week now noting line problem and then auto hang-up. Sent e-mail to support and received - undeliverable!! Verified the e-mail address on their site for accuracy. Used as posted..absolutely would NOT recommend them at all!! NOT ONE DATE OF THE ISSUES I AM POSTING...THIS IS ONGOING CONTINUED TO CALL, AGAIN, TODAY JAN. 26TH!! STILL NOTHING!