Frank was Great!
Frank was Great!
By Scott L G.
Friday, November 6, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
205 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
CTS POINT, INC is devoted to delivering exceptional IT solutions through our online platform. Although we are based in Covina, California, our team brings a wealth of experience and expertise to the IT landscape. Our unwavering commitment to excellence fuels our mission as we serve the needs of our valued clients.
CTS POINT (ctspoint.com) has 205 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
205 approved reviews, newest moderated first
Frank was Great!
By Scott L G.
Frank. He's good
By Skye Z.
Nice to talk
By Lisa K.
Great communication between the team, specifically Emma, as she made sure to follow up and ensure the product was delivered and working as expected.
By Carter M.
Received printer with a broken media paper flag broken.
By Christopher J.
Response from CTS POINT· Jul 29, 2026
We're sorry to hear your printer arrived with a broken media paper flag. Please contact us directly with your order details so we can arrange a replacement part, exchange, or another appropriate resolution as quickly as possible.
The process of ordering a new printer went very smoothly, with updates on the progress of my order. The printer shipped and was delivered very quickly.
By DAVID W.
Great communication and quick turnaround, price flexibility.
By Dragan D.
My experience was enhanced by the immediate communication and comprehensive problem solving.
By Prince