CSC ServiceWorksReviews of cscsw.com

This company steals from its customers in an effort to force users to use their payment app or sign up for their service. When I paid for 2 dryers with quarters and opened the door halfway through the cycle to tae out items that dry more quickly the will no longer resume the cycle. When I called the company they said they intentionally made that adjustment. I presume it was with the intention of "encouraging" people to use the app or pay with their payment system. Why would I feel encouraged by a company that at the very least tries to manipulate me to do what they want me to do at worst steals time I have paid for? VERY bad business practices. I reward businesses that make my life easier. I DO NOT reward businesses that are manipulative and justify stealing. Just because they say they are not stealing does not make it true.

We have been using this company’s laundry app, and the experience has been very frustrating... The app automatically deducts funds from your account, often charging extra fees for no reason... It lacks a clear transaction history showing additions and deductions in one place, forcing users to manually cross-reference usage across multiple screens... I constantly have to call customer service just to get refunded for billing errors... Beyond the app issues, the washers and dryers are old, dirty, and frequently malfunction... Worst of all, money is sometimes deducted without even using the service... This company desperately needs to upgrade both its machines and its app to meet modern standards... What a horror show!

I started in the worst area ever gangs people smoking crk in laundry rooms etc. FINALLY the guy left the route next to mine. I cleaned the route up the route was so mint by Wed evening I had 0 calls. They use to send me to help the new techs. Come Monday my route was still so mint I had like 12 calls. After all my hard work they moved me 7 times yes 7! I finally gave up and quit. WORST COMPANY EVER THEY REWARD YOU BY WORKING YOU HARDER. DO NOT!!!! EVER WORK FOR THESE SCUM BAGS

air machine failed to work the first 5 times but I got charged for all 6 and they said if it didn't work the first 2 times stop trying. How was I supposed to know that? Machine #5573 at Murphy USA in San Antonio - an employee finally got it to work. The refused to refund 3 out of 6 and I have to wait weeks for a check. Poorly maintained machines that you have to try 6 times for a flat tire. What other choice do you have? My aunt was with me and witnessed it.

Cities and counties should ban this company they bought old machines charged way more for it then refuse to fix them . It should say it's broken but instead they keep them going to steal , what a scam

This company is incredibly predatory. It overcharges for washes and often hikes prices while the quality of the machines only get worse. Customer service is not helpful at all, which is a serious problem considering how dysfunctional the machines are. They payment systems on the app constantly have “errors” that force users to pay manually, which involves a fee for no reason. The company is a scam and the world would be a better place if it went out of business or was replaced by a competitor.

One of the washers in the building where I live stopped working with my clothes in it. It started to smell like it was burning. I called immediately and no one showed up. I called 4 times between 9am and 6 pm. No one came. My clothes sat in water for 2 days. If something is burning you'd think someone would come to check it out. This is a very unprofessional company. Another machine is also not working. We have 3 machines in the laundry room and most of the time they don't work. It's very inconvenient.

There is no Zero Stars or I would give that. Their AI Call Handling is crap, and there is no way to contact a human. You can go online and look for the status of a ticket and status says "The service Request is currently on our technician's schedule", but it does not say when and there is no way to contact anyone. Then they send an email stating they no longer service my location after I bought the machine from them less then a year ago. Their Customer Service Sucks, their lack of response sucks, overall experience sucks.