great customer service
fast, precise, reasonable prices, great customer service.
By Patricia A.
Tuesday, November 10, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
423 reviews
Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
We supply and engrave a wide variety of gifts, awards, decorations, trophies and more. We can etch on acrylic, glass, crystal, wood, metal and leather.
Crystal Images (crystalimagesinc.com) has 423 customer reviews on The Fair Hearing, with an average rating of 4.9 out of 5.
Showing 406 reviews with 5 stars · Clear filters
fast, precise, reasonable prices, great customer service.
By Patricia A.
AMAZING Not only did they do a great job with the work, but they did it so quickly!
By customer
The turnaround time was exceptional and even the last minute mishap with one of our plagues. The plagues looked amazing and everyone was very impressed with the quality of work that you provided.
By SCORE D.
Fast and efficient and the luggage tag looks great. Thinner than my previous one and I forget where I ordered it; but still nice.
By customer
Quick. Easy. Beautiful results.
By customer
Easy order, quick production, nice product.
By Carroll
Very professional and quick. Needed something completed in 48 hours. Great quality
By Lynsey
I have to say, I usually don't write many reviews that are longer than a few words. I felt that my experience with Crystal Images was so good that I had to say more than usual. From my first email inquiring if they could do a custom job for me, to picking up the finished piece was an outstanding experience! They do great work, especially custom requests! I had called several places before calling CI just because they were closer to my house. At least 4 other shops couldn't tell me if they had the capabilities to do what I needed. I will never go to another shop, customer for life! I'm actually going to call now to see if they can help me again on a custom job.
By K W.