The system not work
The system is down, and the transaction hasn't been confirmed for five hours at the time of writing. Customer support hasn't responded via chat (four hours) or Telegram.
By Hvaekar
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
21 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
CryptoCloud is a reliable way to easily and conveniently accept payments worldwide in the most popular cryptocurrencies.
CryptoCloud (cryptocloud.plus) has 21 customer reviews on The Fair Hearing, with an average rating of 3.2 out of 5.
Showing 7 reviews with 1 star · Clear filters
The system is down, and the transaction hasn't been confirmed for five hours at the time of writing. Customer support hasn't responded via chat (four hours) or Telegram.
By Hvaekar
The website claims the platform is suitable for influencers to monetize social media and other media platforms. However, to be eligible, you need to create a fully featured affiliate website (what kind?! I have a social media page) to verify my authenticity as an influencer. It's a typical scam to attract clients.
By Антон К.
Response from CryptoCloud· Nov 18, 2025
Thank you for sharing your feedback, and we’re sorry that your experience was disappointing. We understand your concern — we are currently working on an improved verification system that will allow influencers and content creators to confirm their identity without needing a standalone website, and start accepting donations directly through their social media presence. If you have any questions or would like assistance in the meantime, please feel free to reach us at [email protected] — we’re always here to help.
tragic service, transaction has 25 verifications on Litecoin blockchain but they are still waiting for payment. The support is not even replying back even some operator seems active and reading my texts. I will try to avoid it in the future
By Nick Z.
Response from CryptoCloud· May 17, 2024
Hello. We apologize for any trouble you've encountered. Could you please elaborate on the issue so we can take appropriate action? Please contact us via email — [email protected]
Сайт не работает, я не мог выставить счет долгое время, а поддержка игнорировала. Есть скрытая комиссия на платежи, поддержка говорит просто пусть оплачивает ее клиенты, вам то что... Очень долгий ответ службы поддержки, некомпетентные сотрудники Деньги не приходят, приходится долго разбираться что произошло с платежом. Так же очень долгое ожидание вывода денег... Одним словом не рекомендую данный сервис. Можете просто потерять деньги которые отправили вам!
By Denny
Response from CryptoCloud· May 17, 2024
Приветствую! У нас нет никаких скрытых комиссий, читайте FAQ. Касательно подтверждение платежа, не наблюдаем никаких проблем. Просим связаться с нашей поддержкой для выяснения причин данных проблем — [email protected]
This is just a scam site, DO NOT USE IT. I sent money from my Binance account and it says Withdrawal completed, and they say they are still waiting for the payment...Also, they close the chat so they wont reply to you...SCAM...DO NOT USE IT
By Jenny C.
Response from CryptoCloud· May 7, 2024
Hello. We apologize for any trouble you've encountered. Could you please elaborate on the issue so we can take appropriate action? Please contact us via email — [email protected]
There are long withdrawal of money Constantly losing bills Complex connection, Support takes a long time to respond and is rude Problems with withdrawal of money
By loli P.
Response from CryptoCloud· Mar 25, 2024
Hello. We apologize for any trouble you've encountered. Could you please elaborate on the issue so we can take appropriate action? Please contact us via email — [email protected]
I got old waiting for the verification.
By Lucas
Response from CryptoCloud· Mar 15, 2024
Hello. Thank you for your feedback. We aim to provide excellent service, and your input helps us to do that. Can you share more specifics about what went wrong?