Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
12 reviews
CruiseCompeteSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Year after year,Kiplinger.com lists CruiseCompete as one of the best 26 secrets to save on travel.Since our inception in 2003,we've received compliments and mentions each year from the world's most influential publications & writers.From AARP & Fodors to The Wall Street Journal to - Time, Esquire, Kiplinger, LA Times, Globe & Mail, MSNBC, Retirement Millionaire Daily, The Street, Newsday, Travel + Leisure, USA Today, The Washington Post, The New York Times, Zagat, Miami Herald, Chicago Tribune, Royal Caribbean Blog, Gayot, The Detroit News, The Boston Globe, plus Examiner, The Huffington Post and many, many more - the compliments and mentions here can give you insight into our website and why we are so highly acclaimed with travelers and the media alike!Good Housekeeping - One of The Best Sites and Apps for Finding Last-Minute Travel DealsThis Might Be the Best Way for Travelers to Find Deals on Cruises
CruiseCompete (cruisecompete.com) has 12 customer reviews on The Fair Hearing, with an average rating of 3.3 out of 5.
12 approved reviews, newest moderated first
Some of deals offered did not offer extra OBC which I would have needed and some who did just look like they had higher costs for cruise for same cabins. Did not book yet.
By Neal
Response from CruiseCompete· Jun 16, 2023
Hello Neal, Thank you for your review. Please send privately to [email protected] your ID and we will see what we can find for you. We are truly honored you have visited our website. Sincerely, Heidi , President
I did not book through you for my most recent cruise.....why do you say that I did...In fact, I used to love your site but this last visit fell far short.... I went back to a travel agent that I used to use... The reason is...that of the skimpy number of respones a got - most of them were NOT quotes....they just asked me to call them...If I wanted to call ppl I would not be using Crise Critic - it defeats the purpose....you need to crack down on travel agents that use the site and insist that they provide actual quotes the way that they used to. Second reason - I gave specific detailed info on a cruise I was planning on turning over to an agent...everything they would need to know - they did not bother to read it and did not reply with any detail
By CruiseCompete M.
Response from CruiseCompete· Jun 16, 2023
Hello There, Thank you for your very frank review. We receive hundreds of Kudos monthly and rarely this kind of review. Therefore, we did not know that there were some areas that need to be improved. Thank you for bringing this matter to our attention. We sincerely apologize for any inconvenience caused. Rest assured, we are committed to resolving the issue promptly and ensuring your satisfaction. Our team is actively working on finding a solution. Your feedback is valuable to us, and we appreciate your patience and understanding as we work towards resolving this matter to your complete satisfaction. If you care to share your userid with [email protected] we will advise you of the changes we make so you Love Our Site again. Sincerely, Heidi , President
We booked Moorea Island Safari with Cruise Compete / ShorEx and enjoyed the experience thouroughly. Mario from SafariMario.com changed the time of our tour from morning to afternoon so we could do the tour with our friends. Thanks Mario. We travelled to Moorea on a cruise ship and were picked up and dropped off at the pier entrance. The tour got us back to the tender area in the afternoon comfortably in time to get back to our tender and ship. Ron our Guide (originally from Holland) was excellent - so polite, informative and friendly. Thanks Ron. The tour was in a jeep with deep cushioned bench seats and back rests. Yes it was bumpy at times, made it a little fun, this was to be expected given the off road dirt tracks we used to get to some of the highlights. The views on some of our stops overlooking the island were breath taking. We recognised some of the sights from musical film South Pacific (Bali High). A stunning island. Would recommend.
By Adrian W.
Response from CruiseCompete· May 19, 2023
Hello Adrian, We are truly honored you used our website for your vacation. Thank you, Heidi, President, CruiseCompete.com
4 stars because they didn't respond to the email I sent them directly but after the poor review they have really stepped up. I will use their service again.
By Mary
