Easy site to navigate
Easy site to navigate, easy site to price compare. Very good communication from emails to phone calls as a follow-up, nicely done.
By Scott C.
Sunday, November 8, 2026 · Customer reviews of US businesses

The Fair Hearing score
Excellent
129 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
At CruiseCheap.com, we are your cruise experts! We will help you plan your next cruise vacation to anywhere in the world. Cruise Smart, Cruise Cheap!Book Your Cruise Online or call our friendly and knowledgeable cruise experts at 1-800-543-1915
CruiseCheap.com (cruisecheap.com) has 129 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
129 approved reviews, newest moderated first
Easy site to navigate, easy site to price compare. Very good communication from emails to phone calls as a follow-up, nicely done.
By Scott C.
We had a reasonable concept for our cruise. Our consultant, Ian Simmons, addressed all of our questions and provided insight that we had not considered. In a very short conversation, we were able to confirm our cruise. We are confident that our booking through Ian / CruiseCheap resulted in a much better value than what we were discussing with a different company.
By Doug S.
Found a good deal and followed up to make it happen.
By John
We have booked several cruises through cruise cheap.com. Our agent, Hope Cooper, is superb to work with and very pleasant to talk too and goes extra mile to get what you want. Never worry about reservations as I know she has our back! Lot forward to booking more cruises through her in future.
By John S.
Will definitely use them again. Representative was very friendly and was patient explaining choices available. At the end of earring all options I booked a exciting cruise for my husband and myself that’s very affordable, also it’s on our bucket list.
By Tammy
Kathy Sussman is very good, but CruiseCheap wont give us a bottle of wine for the cabin even tho we are excellent repeat customers. The company is certainly behaving cheaply.
By Bruce F.
Robin was very helpful
By Marcia G.
CruiseCheap.com agents are the best! Specifically, Deanna rocks! They have the exerience and resources anyone could need to plan and deliver a super vacation. You should try them.
By Robert F.