Crucial MarketsReviews of crucialmarkets.com

Thank you for your response. However, I find it disappointing that you are directing me back to your support team when I have already made numerous attempts to resolve these issues through that very channel. I have sent multiple emails, including follow-ups, and received nothing beyond automated acknowledgements and promises of a response that never materialised. My concerns regarding technical issues, outstanding refunds, and poor communication have already been clearly outlined to your team. I am not looking for another generic response or another request to contact support. I am asking Crucial Markets to review my existing correspondence, address the outstanding issues, and provide a meaningful resolution.

I had an issue where my copy trading account was wagering the wrong lot sizes and leaving my account heavily exposed and ended up with a high drawdown on a few of my trades….i contacted the support team ( DAN )…..he sorted the issue within half an hour and my account was credited with the correct funds….the level of service he provided was Excellant, the information about the issue and how it was resolved was impressive….excellent service crucial markets….keep it going…👌👍

ATM PAMM is legit. No issues with withdrawals. Broker been quick To fix issues. No complaints at this point.

Very bad business. Maybe crypto scammers too I tried to deposit $550 today. My Chase credit card declined several times. I called Chase 4 times and I spent more than 2 hours total on the phone with chase. They had very hard time helping me to send the money. Finally the security and fraud departments managed to push the payment through, but Crucial Markets returned the money right away back to Chase. Chase told me that it was the merchant’ s fault but I didn’t believe that. I do believe them now. I contacted Crucial Markets twice and they pretended to start to help me just to not respond to me anymore. Once I chatted with someone who claimed that his name was Dan. He never got back to me. I waited for hours. They keep pushing me to pay with crypto, but I don’t do that crypto crap. I think that they are just another crypto scammers. I did contact them many times before and after the review, and they just complain about my review, and do not do anything. They are blaiming the payment processor, but any business is responsable for their associates. They claim that they are working on changing the payment processor associate, but looks like they're not doing anything, just complaining and blaiming. Typical shaddy business. Crucial markets: why do you have the "Card" deposit option on your website if you reject card deposit? Why don't you state the "Crypto Only Deposit" option and delete the card option?

Great broker! They will resolve any needs you have and are very transparent thank you Dan especially for guiding me through the process even though it was a little frustrating for me . It goes to show crucial goes above and beyond for their clients

The support help from crucial markets have never been easier, more compliant, and quicker respondence with descriptive details! I love it and feel more confident about joining crucial markets after being guided by support chat. -Dan was my assistant!

Crucial Markets Had a glitch on it's platform..and in less than 24hours the problem was resolved. And my account back to where it was.. before the glitch. Just had to notify then the account wasn't as it should be.. and in very short time it was fixed..

Been with this broker for the last 5-6 months and have zero issues..the on boarding process was easy and straightforward customer service is prompt and responsive they address and solves any issue that have came up during my time here …deposits are a breeze they have multiple different options available withdrawals are speedy and in most cases same day ..charts and execution are always on point but one of the biggest plus is their client portal that come with a TRADING JOURNAL I think thats huge ..overall I’m happy with theses guys and will stick with them