Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
398 reviews
Crua OutdoorsSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Crua Outdoors has a simple mission: build the world’s most comfortable, strongest tents, and send them out into the wilderness to give hunters and campers the best night’s sleep they’ve ever had outdoors. The secret? Our patented insulation technology. Head off on a hunting excursion, fishing trip or an outdoor family adventure, and we’ll keep you warm in the winter and cool in the summer. All year round, it’s a dark, quiet and comfortable tent. Our original was one heck of an over-engineered tough tent, so we built a few more Crua products – a lightweight Crua tent for your backpack, a six-person Crua for your mobile base camp, a three-person Crua for short stays, and a semi-permanent Crua for large groups. Years of fault free service in the most challenging weather conditions. Guaranteed.
Crua Outdoors (cruaoutdoors.com) has 398 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
398 approved reviews, newest moderated first
Love the tent outstanding Quality and thought put in these tents And they're perfect for the motorcycle
By David L.
Response from Crua Outdoors· Dec 17, 2019
Hello David, Thank you for your support. May you enjoy all your traveling adventures with your Crua gear. Happy Camping, Tarah
Very helpful! Fast service!
By Sally B.
Response from Crua Outdoors· Nov 27, 2019
Hello Sally, Thank you and if you have any question, please let us know. We are always happy to help. Happy Camping, from the Crua Outdoors Team
The website is very easy to navigate and very mobile friendly!
By Chris B.
Response from Crua Outdoors· Nov 27, 2019
Hello Chris, Thank you for your support and your feedback, much appreciated. Happy Camping, from the Crua Outdoors Team
Fast and easy to buy. Great products, great shopping experience.-
By Mariano V.
Response from Crua Outdoors· Nov 19, 2019
Hello Mariano, Thank you for your support. We are happy to hear you enjoyed your shopping experience with us. Happy Camping, from the Crua Outdoors Team
Easy order process, multiple convenient payment services to choose from. Could hardly be any smoother.
By Silke H.
Response from Crua Outdoors· Nov 19, 2019
Hello, Thank you for your order. We are happy to hear your experience with our ordering process was pleasant. Enjoy your Crua gear. from the Crua Outdoors Team
I backed this product on Kickstarter when it first came out over a year or so ago. They shipped the product in February I believe, but mine was lost in the delivery process (tracking indicated it was delivered, but I never received it). I reached out to the owner and their support staff seeing if they had any updates or news on the tracking and they confirmed it had been delivered. I explained that I never actually received it and told them I appreciated their assistance and settled to take the loss, since it was completely not their fault and I told them as such. Because they are such a standup company and have a delightfully kind support team, they told me they were going to send me a new one regardless. I could not be a happier customer and more appreciative of their kindness and generosity. They were in no way obligated to go out of their way to do this, but I believe this is such a testament to their character as a company. I will absolutely be a returning customer for their future products. It is acts like these that create a very loyal customer base. Kudos to you Crua. And again, thank you.
By Nathan J.
Response from Crua Outdoors· Nov 14, 2019
Hello Nathan, I appreciate your understanding and patience. Unfortunately, sometimes these kind of situations happen but regardless we wanted to make sure you were able to enjoy your Crua Koala. Enjoy your new hammock and please let us know if you have any questions. Thank you for your support. Tarah
Ware wie beschrieben. Rasche Lieferung. Bestens!
By Hans Z.
Response from Crua Outdoors· Nov 14, 2019
Hello Hans, Thank you! Happy Camping, from the Crua Outdoors Team
Excellent customer service ever period
By Happy C.
Response from Crua Outdoors· Nov 6, 2019
Thank you, we do our very best to providing the best customer service possible. Best, Tarah
