The App is gone and none of my cameras…
The App is gone and none of my cameras work now. What am I supposed to do? I spent money on 4 cameras that are useless now.
By Jeff B.
Tuesday, November 3, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
285 reviews
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Crorzar (crorzar.com) has 285 customer reviews on The Fair Hearing, with an average rating of 3.9 out of 5.
285 approved reviews, newest moderated first
The App is gone and none of my cameras work now. What am I supposed to do? I spent money on 4 cameras that are useless now.
By Jeff B.
I tried to download the app, but can not find it, I tryer google play store and there was no App, I tried to down load from the QR code in the instruction book, it could not find a app. I have 2 indoor cameras. Lyle
By Lyle H.
I have six cameras and have been very happy with them After two years of working my notification's stopped working. I have tried everything and nothing seems to help. I am a snowbird, and these cameras are in Arizona. My other residence is in Oregon. Can someone help get the notifications working again.
By Mario C.
I didn't like the fact that your company said I had to purchase another camera because you said you couldn't fix my previous camera.and it clearly says you will fix or replace your product 🤔
By Mr P.
Response from Crorzar· Apr 28, 2023
Hi Clyde, you forgot to mention that your warranty request was for a camera that was over a year outside of our warranty period and that we provided you with a replacement at over 50% off. 😉
Customer service is horrible won’t return emails or calls took over a month to replace a faulty camera 👎🏻👎🏻👎🏻👎🏻
By Consumer
Everything from checking on various cameras, ordering, shipping, and tech help with setup and use was great. Cameras work as should. Great product and value. The only thing I would like to see is a downloadable manual that explains all the features in easy to understand terms and how to use settings to set the cameras for personal use.
By Dave Z.
Excellent customer service
By Susan S.
Camera’s not responding to to my Wi-Fi I even called my WI-FI company to make sure it was 2.4 or higher and it was mush higher than 2.4 that was required to run these camera’s. Camera’s we’re a problem
By Gary M.
Response from Crorzar· Mar 21, 2023
Hi Gary, there’s your problem, you aren’t connected to the proper WiFi network 🙂. WiFi routers broadcast 2 different kinds of WiFi network. One is a 2.4ghz network and the other is a 5ghz network. These have nothing to do with speed, so it’s not about having a network that’s “much higher than 2.4”. You are trying to connect using a 5ghz WiFi which is not compatible. Use a 2.4ghz network and you will have no trouble connecting. That’s why we say in quite a few places during the setup process that you need a 2.4ghz network. If you’d like some guidance, give us a call at 855.700.2482 option 3 and we’d be happy to help.