Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
821 reviews
Credit GenieSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Improve your financial health with breakthrough financial tools and services from Credit Genie.GET A CASH BOOST UP TO $100: We all can use a little boost from time to time. With Credit Genie, you can access up to $100 with no interest and no credit check.OVERDRAFT ALERTS: Get alerts when your account is at risk of being over-drafted, so you can avoid expensive overdraft fees.TRACK YOUR SPENDING: Use the Credit Genie app to understand how you are spending your money, so you can take control of your financesManage Your Expenses: We've partnered with the nation's largest and most-trusted providers to help manage your bills and slash your expenses.
Credit Genie (creditgenie.com) has 821 customer reviews on The Fair Hearing, with an average rating of 3.5 out of 5.
821 approved reviews, newest moderated first
Wouldn't give me anything after I sent in all of my proof.
By melissa
Response from Credit Genie· Aug 28, 2025
We’re sorry we couldn’t approve your request. We use an automated system that reviews many factors from your bank account to determine eligibility. This can change over time, and there’s no credit impact to try again. Please reach us at support.creditgenie.com. —Catherine, Credit Genie Support
My experience with credit genie was very good, they helped when my money run short, and they gave me a hand when I was needing to solve it. Thanks credit genie.
By carlos
Response from Credit Genie· Aug 27, 2025
Thank you so much for the kind words! We're thrilled Credit Genie has helped you. Let us know if we can make your experience even better. —Catherine, Credit Genie Support
I'm updating my review because they fixed the issue and they did it very quickly. They are legit and I really have nothing bad to say. The only thing they could change is maybe lowering the fees. They are a little high. They give you the money very quickly and the amount is not bad either so I do appreciate that. Thank you for making things right.
By David
Response from Credit Genie· Aug 26, 2025
David, so sorry for your experience. We want to urgently review your account since you shouldn’t be charged for funds not received. Please reach us at support.creditgenie.com so we can resolve this directly. We take concerns like this very seriously. —Catherine, Credit Genie Support
Credit genie in its entirety is a very well coded and built application via online banking and financial services. I can’t count more than how my toes and fingers I have that credit genie pulled me out of a bind. It’s user friendly and so easy to sign up it only takes a few minutes definitely recommend using!
By Lionel R.
Response from Credit Genie· Aug 26, 2025
Lionel, thank you for your thoughtful review! We're thrilled to hear Credit Genie has helped you out of a bind and that you find it user-friendly and easy to sign up. We’re committed to making financial support fast, simple, and reliable whenever you need it. Thanks for recommending us! —Catherine, Credit Genie Support
Easy to work with and very helpful
By Bruce O.
Response from Credit Genie· Aug 21, 2025
Thank you so much for the kind words! We're thrilled Credit Genie has helped you. Let us know if we can make your experience even better. —Catherine, Credit Genie Support
I love the quickness of the transaction and the approval amount.bi will definitely recommend it to my family and friends who is in need of a quick Cash advance. Thank you very much.
By Waletha B.
Response from Credit Genie· Aug 21, 2025
Thank you so much for the kind words! We're thrilled Credit Genie has helped you. Let us know if we can make your experience even better. —Catherine, Credit Genie Support
They took money from my account with no warning and I never went through with the service I simply looked at there website and decided not to go forward with these people and uninstalled the app. Not happy
By Jackie H.
Response from Credit Genie· Aug 18, 2025
We’re sorry for the unexpected charge. Please note that uninstalling the app does not cancel your service or stop fees. To avoid charges, you must disconnect your bank account in the app’s “Settings.” Please contact us at support.creditgenie.com so we can assist you directly. —Catherine, Credit Genie Support
Thank you for lending me $ when I really needed it in between my bi-weekly paychecks. I had to pay a bill immediately and was low on funds due to paying several bills at once and your app saved me. Much appreciated.
By Jennifer M.
Response from Credit Genie· Aug 13, 2025
Jennifer, thank you for sharing your story. We’re so glad we could help bridge the gap and give you peace of mind when you needed it most. We’re always here if you need support again. —Catherine, Credit Genie Support
