Tuesday, November 10, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
821 reviews
Credit GenieSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Improve your financial health with breakthrough financial tools and services from Credit Genie.GET A CASH BOOST UP TO $100: We all can use a little boost from time to time. With Credit Genie, you can access up to $100 with no interest and no credit check.OVERDRAFT ALERTS: Get alerts when your account is at risk of being over-drafted, so you can avoid expensive overdraft fees.TRACK YOUR SPENDING: Use the Credit Genie app to understand how you are spending your money, so you can take control of your financesManage Your Expenses: We've partnered with the nation's largest and most-trusted providers to help manage your bills and slash your expenses.
Credit Genie (creditgenie.com) has 821 customer reviews on The Fair Hearing, with an average rating of 3.5 out of 5.
821 approved reviews, newest moderated first
Easy to use app! Great
By Aaron M.
Response from Credit Genie· Sep 12, 2025
Thank you so much for the kind words! We're thrilled Credit Genie has helped you. Let us know if we can make your experience even better. —Catherine, Credit Genie Support
Too expensive while being too selective
By Richard M.
Response from Credit Genie· Sep 12, 2025
We understand the fees feel high, especially alongside selective approvals. Credit Genie charges a $4.99 biweekly bank connection fee to maintain service. Approval depends on bank activity and varies per user. If you want to discuss options or fee waivers, please contact support.creditgenie.com. —Catherine, Credit Genie Support
Credit Genie has been hooking me up when I need some extra cash the most. Right when I’m thinking it’s going to tell me I’m denied. But, no Credit Genie comes through every time.
By SHAWN FUCKIN J.
Response from Credit Genie· Sep 11, 2025
Thank you so much for the kind words! We're thrilled Credit Genie has helped you. Let us know if we can make your experience even better. —Catherine, Credit Genie Support
App is great just repayment take a little longer to draft out of the account.
By Elisa M.
Response from Credit Genie· Sep 11, 2025
Thanks for your feedback! Repayments are usually drafted around your next payday, but timing can vary slightly due to bank processing times. If you want to adjust your repayment date, you can do so directly in the app or contact us at support.creditgenie.com for help. We appreciate your support. —Catherine, Credit Genie Support
So taking the $100 back but then not lending it back to me really puts me in a bind. It came out of my pay and I needed that money back really bad to make ends meet til my next pay and now I’m struggling. Not a great experience at all!
By Kristen
Response from Credit Genie· Sep 11, 2025
We're truly sorry this left you in a tough spot. Eligibility to reborrow can change, and we know timing matters. Please reach out to support.creditgenie.com so our team can review your account and explore solutions. We're here to help make things right.
Easy to use.
By customer
Response from Credit Genie· Sep 10, 2025
Thank you so much for the kind words! We're thrilled Credit Genie has helped you. Let us know if we can make your experience even better. —Catherine, Credit Genie Support
Quick, easy and accessible.
By MSB
Response from Credit Genie· Sep 8, 2025
Thank you so much for the kind words! We're thrilled Credit Genie has helped you. Let us know if we can make your experience even better. —Catherine, Credit Genie Support
Signed up for this app and for a whopping $15 loan. Paid it back on time and my bank account activity hasn’t changed from when I got the first “awesome” $15 loan, and now they won’t give me another one. In addition, they want a bi-weekly change of $4.99 to keep your bank account connected so they can “review” your activity. Absolute GARBAGE
By Jason K.
Response from Credit Genie· Sep 7, 2025
We’re sorry for the frustration. Our automated system reviews bank activity each time, so eligibility can change. Deleting the app doesn’t stop charges—please disconnect your bank in 'Settings.' Reach us at support.creditgenie.com for direct help. —Catherine, Credit Genie Support
