Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
821 reviews
Credit GenieSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Improve your financial health with breakthrough financial tools and services from Credit Genie.GET A CASH BOOST UP TO $100: We all can use a little boost from time to time. With Credit Genie, you can access up to $100 with no interest and no credit check.OVERDRAFT ALERTS: Get alerts when your account is at risk of being over-drafted, so you can avoid expensive overdraft fees.TRACK YOUR SPENDING: Use the Credit Genie app to understand how you are spending your money, so you can take control of your financesManage Your Expenses: We've partnered with the nation's largest and most-trusted providers to help manage your bills and slash your expenses.
Credit Genie (creditgenie.com) has 821 customer reviews on The Fair Hearing, with an average rating of 3.5 out of 5.
821 approved reviews, newest moderated first
Always there when I need them excellent my pass experience and always great to deal with credit genie
By customer
Response from Credit Genie· May 1, 2026
Thank you so much for the kind words! We're thrilled Credit Genie has helped you. Let us know if we can make your experience even better. —Catherine, Credit Genie Support
Credit Genie is all right with me. Although I wish they would implement debit card payments instantly and automatically for when you are paying back a loan. Borrow up 500$ for qualified users . I myself Usually take 150 or So in case of a pinch situation. Credit genie is easy to use all You have to do is connect ur bank. They do charge a nominal feee for instant transfers though
By Robert M.
Response from Credit Genie· May 1, 2026
Thank you so much for the kind words! We're thrilled Credit Genie has helped you. Let us know if we can make your experience even better. —Catherine, Credit Genie Support
Credit Genie I never signed up for a membership and they are taking money out of my bank account. I just happen to check my account and it was a overdraft on my account for $9.99 I talked to the bank they said Credit Genie have been taking money from my account sense March..These Places are BAD NEWS WATCH YOUR BANK ACCOUNTS
By Deborah F.
Response from Credit Genie· Apr 29, 2026
We’re sorry for the concern. If you don’t recognize these charges, please contact support.creditgenie.com so we can investigate, stop any billing, and help resolve this. —Catherine, Credit Genie Support
For me the process of getting my short term loan was really easy! And the loan increases as you make your payment. I've only used it twice thus far, but I really appreciate this site.
By amp K.
Response from Credit Genie· Apr 27, 2026
Thank you so much for the kind words! We're thrilled Credit Genie has helped you. Let us know if we can make your experience even better. —Catherine, Credit Genie Support
My experience with Credit Genie has been great. I thought it was going to be a hard process, easy as 123. Very convenient when you need extra cash!!!
By Sheryl N.
Response from Credit Genie· Apr 27, 2026
Thank you so much for the kind words! We're thrilled Credit Genie has helped you. Let us know if we can make your experience even better. —Catherine, Credit Genie Support
Predator scammers
By V V.
Response from Credit Genie· Apr 27, 2026
We understand your concern, but Credit Genie is a legitimate company. If something seems off, please contact us at support.creditgenie.com so we can review your account and help resolve any issues. —Catherine, Credit Genie Support
Crap app, basically fraud!! There are literally 5 to 6 other cash apps.You would be an absolute fool to use this one or klover , they're both bottom of the barrel. App does not function whatsoever. They get you going with an advance and then even after it's paid back, Your account doesn't update, and states , you still owe a payment , even though you can clearly see a deduction from CG, a week earlier in my bank the main issue, is there is absolutely no support. They got an outdated , zendesk ticket platform that, nobody even responds to!! NOBODY!!! Can't call anybody and nobody responds to the tickets.What kind of bullsht is that!??? It takes a special kind of low life, scumbag to take advantage of people who are in financial distress. They need to be investigated , shut down and charged criminally. False advertisement, dishonest business practices, and predatory!!!
By Unstoppable P.
Response from Credit Genie· Apr 24, 2026
We’re sorry for the frustration—this isn’t the experience we want. If your payment shows but hasn’t updated, we can review and fix it. Please contact support.creditgenie.com so we can assist and resolve this. —Catherine, Credit Genie Support
They continuously take $9.99 even after you cancel your subscription. Now they have my account blocked from me and I Need records of all of my transactions. Our Attorney General will not like how this company strangles your bank account for fees every two weeks. Extremely dissatisfied with these individuals.
By TEX A.
Response from Credit Genie· Apr 23, 2026
We’re sorry for the frustration. If a bank is still connected, charges may continue until it’s removed. Please contact support.creditgenie.com so we can review your account, stop any further billing, and provide transaction records. —Catherine, Credit Genie Support
