Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
821 reviews
Credit GenieSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Improve your financial health with breakthrough financial tools and services from Credit Genie.GET A CASH BOOST UP TO $100: We all can use a little boost from time to time. With Credit Genie, you can access up to $100 with no interest and no credit check.OVERDRAFT ALERTS: Get alerts when your account is at risk of being over-drafted, so you can avoid expensive overdraft fees.TRACK YOUR SPENDING: Use the Credit Genie app to understand how you are spending your money, so you can take control of your financesManage Your Expenses: We've partnered with the nation's largest and most-trusted providers to help manage your bills and slash your expenses.
Credit Genie (creditgenie.com) has 821 customer reviews on The Fair Hearing, with an average rating of 3.5 out of 5.
821 approved reviews, newest moderated first
I have had no negative issues with Credit Genie 😁
By Kimberly McFarland R.
Response from Credit Genie· May 11, 2026
Thank you so much for the kind words! We're thrilled Credit Genie has helped you. Let us know if we can make your experience even better. —Catherine, Credit Genie Support
This app had PERMANENTLY DISABLED my account 🤣🤣🤣🤣🤣 all because when I tried to get a cash boost they said I wasn't eligible for it and I deleted my bank account and debit card and then out of nowhere my card got charged for 9.99 I had my bank freeze my account because of that and I deleted my card and bank off the app when I wasn't approved due to not enough banking history and when I re-download the app my bank was linked back for them to charge me so they had to refund me my money back which they did on March 26th and they permanently disabled my account after I removed my bank account and debit card off for the second time 🤣🤣🤣🤣☠️☠️☠️☠️☠️ how yall go permanently disable my account just because yall had to refund me my 9.99 back after I wasn't approved for an advance 🤣🤣🤣🤣☠️☠️☠️☠️😂😂😂😂😂
By LaTonya J.
Response from Credit Genie· May 11, 2026
We’re sorry for the frustration. We understand your concern about account access and the $9.99 charge/refund. Account status changes can occur after security, eligibility, or billing reviews. Please contact support.creditgenie.com so we can review your account history and help resolve this directly. —Catherine, Credit Genie Support
Great Experience at a time when I was in need
By DShaun J.
Response from Credit Genie· May 11, 2026
Thank you so much for the kind words! We're thrilled Credit Genie has helped you. Let us know if we can make your experience even better. —Catherine, Credit Genie Support
You know at first I wasenjoying the app to pay out from reward that you earned through playing games was in my bank account 5 days after I ended which was long but manageable. Well I'm going on two weeks now for my second cash out I've emailed support numerous of times it's been 13 days and I cannot get a single response from them. Horrible customer service
By Dkd X.
Response from Credit Genie· May 11, 2026
We’re sorry for the frustration with your delayed cash out and difficulty reaching support. We understand waiting this long is frustrating. Please contact support.creditgenie.com so we can review your payout and assist you directly. —Catherine, Credit Genie Support
No pressure. Quick response. Bon intrusive notices.
By Anthony M.
Response from Credit Genie· May 11, 2026
Thank you so much for the kind words! We're thrilled Credit Genie has helped you. Let us know if we can make your experience even better. —Catherine, Credit Genie Support
Easy to join great instant approval if you need a cash boost this is it. Highly recommended by my experience.
By Peter H.
Response from Credit Genie· May 11, 2026
Thank you so much for the kind words! We're thrilled Credit Genie has helped you. Let us know if we can make your experience even better. —Catherine, Credit Genie Support
Can't login using forgot password.
By customer
Response from Credit Genie· May 7, 2026
We’re sorry you’re having trouble logging in—that’s frustrating. Please try updating to the latest app version and request the reset again. If it still doesn’t work, contact support.creditgenie.com so we can help restore access. —Catherine, Credit Genie Support
I would give Credit Genie 5 stars, but their website is a bit quirky. It's a good alternate cash advance site when you need funds.
By JOSEPH S.
Response from Credit Genie· May 5, 2026
Thank you for the kind words—we’re glad Credit Genie has been helpful! We appreciate the feedback on the website and are always working to improve the experience. Let us know if we can make it even better. —Catherine, Credit Genie Support
