I made a mistake when ordering
I made a mistake when ordering. creatorfoundry.com took care of the problem asap. Great customer service, which is lacking in most companies. Integrity counts!
By Richard K.
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
73 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
creatorfoundry.com is listed under Photography.
creatorfoundry.com (creatorfoundry.com) has 73 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
73 approved reviews, newest moderated first
I made a mistake when ordering. creatorfoundry.com took care of the problem asap. Great customer service, which is lacking in most companies. Integrity counts!
By Richard K.
Great experience with Emma in customer service at Creator Foundry. Very helpful and resolved my issue to my great satisfaction and did so VERY quickly. This is a great group of talented creators putting out quality education.
By Matt S.
Emma from Tech Support was very helpful, stayed engaged with me until my issue was resolved!
By Richard L.
Had problems downloading Atmospheric designer package. It was pretty complicated. Emma at Support walked me through the download by having me switch my browser. She stuck with me and made sure all was good. GREAT SERVICE I am now working through the many brushes. Huge selection that will help me to enhance my photos. Great value!
By LAWRENCE R C.
User error on my part ordering more than planned. Emma took care of my error and credited my cc immediately. Truly a pleasure working with such a professional group!
By D. W.
Excellent service and products
By Peter S.
I had messed up on a recent order and hit send before entering my discount code. Within a couple of hours Emma had credited a refund. Very impressive!
By Angie
Great response and help when I made a mistake
By Helge N. O.