Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Poor
56 reviews
CrealityFalconSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
CrealityFalcon, a proud member of the globally acclaimed Creality 3D Printers family, is driven by a team of passionate geeks and engineers dedicated to crafting top-notch laser cutters and engravers for creative makers. As enthusiasts of all things handmade, we meticulously fine-tune every aspect to enhance our customers' experience. Your feedback is crucial to us as we strive to continuously elevate our service. Stay connected with us on Facebook for the latest updates and insights!
CrealityFalcon (crealityfalcon.com) has 56 customer reviews on The Fair Hearing, with an average rating of 2.9 out of 5.
56 approved reviews, newest moderated first
A fuir machine a1pro commandé et encaissé le 22decembre, nous sommes le 20 janvier et la on me dit que l on m’envoie juste les cartes a gratter commandé avec. De qui se moque t’on? Pour ma machine aucune nouvelle ni date d’envoi…..
By FABIENNE A.
The printer delivers excellent performance overall, but I'm deducting one star due to durability concerns. Having to replace a component on a machine that's only two months old because of quality issues was disappointing. I really hope Creality Falcon improves the build quality in future versions, because the performance itself is genuinely impressive.
By Phoebe
CATASTROPHIQUE ! A FUIR ! Kit maitre acheté le 1er décembre dernier et nous n'avons que la machine malgré le prix exorbitant déboursé ! Le support est au abonné absent, silence radio, nous avons perdu beaucoup d'argent à cause de ce site internet
By MarieM
Soy usuario de una Falcon A1 Pro. El producto es excente. El programa Falcon Design space no lo es tanto. Pero lo que me lleva a no poner más estrellas son dos motivos: 1-Falta de soporte técnico o asesoramiento: he enviado correos a la dirección de soporte. Y me ha rechazao los correos. Y siendo que la dirección la obtuve la página web. 2-No tienen venta directa en Argentina: he requerido comprar accesorios e insumos, desde la página web y no tienen venta en Argentina. De hecho, mi equipo lo tuve que comprar por Amazon, para que llegue a mí país.
By Diego C.
Needed parts for my laser cutter. Got my Falcon2Pro on FB Marketplace, but still able to get everything I needed from Creality. Took a bit with the language barrier, but again, got all I needed for a machine I purchased 2nd hand. That's value!
By Phil
Bonne machine totalement automatique. La precision est très bonne et la puissance de 20w est adapté pour mon utilisation. Je n'ai pas eu besoin du SAV, je n'ai aucun soucis avec la machine
By Julien T.
The lasers that I have, 5w, 10w, 22w and a 40w are all awesome. Entry level ease with far from entry level performance. The value of these machines make it possible for small businesses like ours to grow and profit more with the savings.
By Chad And Kristi H.
They made a great machine.
By Sam G.
